American Express Careers

Business Analyst

Phoenix, Arizona; Phoenix, Arizona

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Job Description


The Sr BSA will be responsible for:

  • To plan and execute the Business Rules Requirement gathering process for credit collections and fraud rules and other winares/Pega/Jbpm based applications for the development, testing and implementation of Global Fraud, Credit and Collection initiatives.  
  • Develop, review, analyze and implement reengineering opportunities, process improvements to include new policies/procedures supporting changes in strategy and other initiatives as required by business needs.
  • The selected candidate will develop, test, simulate and maintain Credit collection system, tables and expert rules
  • Coordinate multiple cross functional teams to identify, document, design, develop, implement and maintain business rules that will drive efficiencies within the current Business Process and implemented capabilities.
  • Will be responsible for project management, putting plans together, coordinating people, follow up etc.
  • Will work in conjunction with Business owners to obtain the Business rules project requirements using interviews, documents analysis, workshops and business process maps
  • Evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into detailed business needs and distinguish user requests from underlying true needs
  • Lead the reorganization of activities that a system or process is composed of, to improve its efficiency, performance and drive simplistic and reusable rules components 
  • Understand the Core Business Processes to provide forward thinking recommendations that support the Business Rules strategy
  • Should have a strong Credit/collections/fraud background



  • 2+ Years of experience as a Business Analyst/Programmer/Developer
  • Strong knowledge of Credit and collections business process
  • Strong knowledge of Fraud business
  • Knowledge/experience in managing and executing business rules
  • Experience in development and maintenance of credit strategy documentation
  • Work effectively in a team environment while supporting constant changing initiatives

ReqID: 18012237
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 13, 2018, 2:17:13 PM
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