American Express Careers

Assistant Contract Manager

London, United Kingdom

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Job Description

Do the right thing for our customers, our company and your career. 

American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success. Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more. We’re committed to becoming the world’s most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.


The Assistant Manager will be a member of the EMEA team of Contract Managers responsible for drafting and negotiating national, multinational and global expense management program and product agreements for the American Express Global Corporate Payments division. This team is responsible for the contract acquisition and retention support for GCP clients in Europe.


The team work with key business partners to draft and review all contract documentation; negotiate legal and business terms; ensure that all contracts comply with American Express' internal legal and business standard operating procedures; and facilitate the execution and safekeeping of final documentation. The team utilises an advanced contract management tool, ensuring any required approvals are documented as well as enabling in depth reporting on contract metrics and cycle-time.


The Assistant Manager will work with the Director to maintain our team’s automated contract management system, as well as facilitate the execution and safekeeping of final contract documentation.


In addition the Assistant Manager will support the Director with pre-deal support, work flow management, signature and approval mapping, document retention, contract library maintenance, document accuracy/completeness for contract requests via the tool, managing signature process as well as acting as point of contact for the field/sales team for contract process and deal support questions.


The position provides the opportunity for the right candidate to not only demonstrate a key understanding of the contract process by fast becoming a subject matter expert, but also to develop the role by further assisting the Director with additional projects and responsibilities.


We are looking for a confident and innovative individual to join our team willing to take on a variety of responsibilities in order to ensure the success of the contract process from both an internal and external experience.


The position will be based in our London office and report to the Director, Contract Strategy and Negotiations EMEA & JAPA.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Required skills:

  • Candidate must possess significant contract drafting experience and/or legal experience
  • Database/project management experience
  • Proficiency with technology solutions
  • Excellent written and oral communication skills along with a demonstrated ability to collaborate with internal and external constituencies to drive business results.
  • Position requires prudent judgment and ability to balance risk and internal compliance and controls with revenue goals in an autonomous environment.
  • Strong background and understanding of the contract management process (especially electronic signature and contract management tools).
  • To demonstrate a mindset committed to process/service improvement and customer satisfaction.
  • Excellent knowledge of contracts and negotiation strategies
  • Experience involving contract drafting and negotiation in a corporate setting or a private legal practice is required.


Why American Express?

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world including recognition amongst the World’s Best Multinational Workplaces by Great Place to Work and Glassdoor’s 2017 Best Places to Work. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (for Russia based candidates 810 800 83 000038).

ReqID: 18012343
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 19, 2018, 4:36:05 AM
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