American Express Careers

Analyst - Corporate New Accounts

Gurgaon, India
Customer Care Operations

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Job Description

This is a Band 28 requisition.

JOB DESCRIPTION:

  • Timely And Error Free Processing Of All Corporate Card Applications By Ensuring Complete Analysis Of Available Data On Profile, Verification Inputs, Credit Bureau Inputs And Internal Policies. 
  • Analyze The Financial Statements Of A Company For Issuance Of Corporate Cards.
  • Meet Key Performance Indicators And Sla For Card Approval 
  • Support Corporate Sales Team With Operational Issues. 
  • Adhere To The Underwriting and processing Standards As Defined By The Bank, Quality And Compliance Guidelines . 
  • Assist Audit, Internal And Compliance Functions At Times Of Audits To Ensure All Control Issues Are Identified And Addressed. 
  • Provide Ongoing Feedback To The Data Capturing Vendor And Verification Unit Within The Team To Ensure Quality Standards Are Met. 
  • Support All Other Day-To-Day New A/C Processes ,Mis,Filing,Tracking Of Applications And All New Initiatives . 
  • Tele-Verification For New Card Prospect 
  • Handling The E Mail Process & incomplete applications process In A Seamless Manner & Liasioning With Linkages/ Customers To Meet The Customer Group's Demand With Effective Communication. 
  • Support The In-House Verification Process. Initiate Process Improvements By Identifying Service Delivery Gaps And Offering Solutions For The Same And Maximizing First Contact Resolution. 

This role may be subject to additional background verification checks. 

Qualifications


QUALIFICATION:

  • Graduates With Relevant Work Experience 
  • Self Motivated Individual With A Very Strong Results Orientation 
  • Excellent Communication &Interpersonal Skills 
  • Good Mis & Analytical Skills With Eye For Details. 
  • Working Knowledge Of Amex Systems – Swap, Ar, Cocas And Globestar Preferred 
  • Good Pc Skills - Ms Windows And Ms Access 
  • Good Powerpoint & Presentation Skills 
  • Reasonable Risk Orientation. 
  • High Degree Of Responsiveness And Ability To Manage Difficult Deadlines. 
  • Ability To Be Flexible And Resilient In The Face Of Changing Business Environment And Pressure From Customer Groups. 

WS &GCA Ops Candidates- For This Job Post Your Current Iiy Titles Will Be Honoured
Language: English


Please note : There has to be a mandate assessment for this position.
ReqID: 18012831
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 22, 2018, 3:11:40 AM
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