American Express Careers

Engineering Director - GMNST

Palo Alto, California
Digital Commerce Technology

Apply Get Referred

Job Description

American Express Global Card Network Platform authorizes and processes all of the company’s customer’s card transactions, The Card Network platform is the critical back bone for all of American Express card transactions, is a near real time low latency system that it always available and highly resilient, processing transactions from around the world the 24x7, 365 days a year.
American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that build support next generation card network products and systems.
As our Director of Engineering, your primary responsibility is to build aspects of next generation product platform/system that enables the product vision and strategy the company has defined. You will joining a technology team that has embarked on building systems to support the company's long-term strategy and vision, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness.
Key Initiatives:
  • Card Network Authorizations/Routing, Clearing and Settlement.
  • ATM, Debit, Credit and Push Payment Transactions.
  • Platform Engineering and Foundational Capabilities of distributed systems
  • High Availability, Resiliency and Performance Engineering.
Responsibilities Include:
  • You will be responsible for building aspects of distributed transaction processing infrastructure. Leading and engaging a team that builds high throughput systems.
  • You will constantly pursue and learn industry leading solutions. Build high awareness of open-source technologies and communities that enable high volume low latency systems.
  • Lead a culture of innovation and experimentation, support full software development lifecycle that incorporates best of technology approaches and delivery methodologies.
  • Engage with developers on day to day activities and help in review of design, coding and the SDLC tasks, stepping into code where and if needed.
  • Ensure on time product releases that are of high quality, enabling the core vision on next generation transaction processing systems/card network.
  • Promote a fun and high engagement culture, with a results orientated focus. Hire, mentor, motivate and retain the best talent.


  • You have Computer Science / Information Systems degree, or equivalent with at-least 8+ years of work experience.
  • Have built and delivered large scale enterprise applications/products and have extensive hands-on experience. Preferably delivered and supported the product as cloud/SAS service.
  • Experience building highly available and low latency systems performant distributed systems. Experience building and deploying systems in service oriented architecture and/or micro-services architecture systems.
  • Experience in Linux cloud (Kubernetes) environment supporting applications built using language like Java, Go, Node.js and NoSQL databases like Couchbase, Cassandra, Redis.
  • Experience attracting, hiring and retaining top engineering talent.
  • Have experience leading engineering teams and agile methodologies, have enabled DevOps mindset, processes and tools.
  • Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.
  • Excellent judgment and constant pursuit of higher standards, a passion to build and champion high efficiency teams.
  • Have excellent written and verbal communications skills. Create and deliver effective presentations to Senior Leadership.


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 18014066
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Sep 12, 2018, 10:20:16 AM
Apply Get Referred