American Express Careers

Campus Graduate – 2019 Enterprise Digital & Analytics Summer Internship

United States
Other


Job Description

Campus Graduate – 2019 Enterprise Digital & Analytics Summer Internship
 
Become part of the digital transformation and help revolutionize the financial services industry.  
 
At American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success.  Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network. As a Digital/Product intern, you have the opportunity to make your mark on technology and life at American Express. You’ll be challenged everyday as we create digital products to meet the customers of tomorrow.
 
The Digital/Product internship at American Express, within our Enterprise Digital & Analytics team, is an exciting opportunity for someone who wants to help shape digital experiences for one of the world’s top brands. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices – sweating every fine detail when it comes to developing the most effective technology led solutions to improve our customer’s digital experiences.
 
What type of work can you expect to do in Digital at American Express?
  • Be responsible for the end-to-end strategy, development and execution of new and emerging digital products,  services and/or technology platforms, following a User Centered Design approach
  • Create and manage projects from concept through production; engaging the necessary teams to shape a rich and engaging customer experience
  • Be a passionate advocate for the customer, grounding ideas in data driven solutions by partnering with our customer research team to incorporate user insights and principles throughout the process.
  • Lead the Agile product development process (Lean, SAFe, Kanban) including writing user stories, defining support documents, and conducting usability testing.
  • Leverage data-driven insights to inform the product development lifecycle.
  • Stay on top of market trends and competitive landscape, and evaluate usage data. 
  • Influencing a variety of cross-functional stakeholders (marketing, engineering, legal, compliance, risk) and collaborate across teams
  • Be responsible for understanding how our business functions and how it might best be served using new and emerging digital products and/or services.
 
We have the know-how, creative platform and global reach to make nearly any idea a reality. Do these describe you?
 
Skills/Experience
 
  • Passion for end-to-end customer experience, innovation and user-centered design
  • Demonstrated interest in digital space and ability to collaborate with technology partners
  • Independent thinker who’s organized, has great attention to detail, and can multi-task
  • Ability to blend big picture thinking with fine details and manage many stakeholders
  • Strong analytical, problem-solving/quantitative skills
  • Willing to take risks, experiment, and share fresh perspectives
  • Proficient in analytical and presentation tools, including Excel and PowerPoint
  • Excellent written and verbal communication skills

Qualifications

Educational Requirements
  • Currently enrolled in full-time Graduate degree program
  • Students must have a graduation date between December 2019 and June 2020

About Us

American Express’ heritage was built on service and has been sustained by innovation. Through our evolution from an express mail business in 1850, to one of the world’s largest card issuers by purchasing volume and a digital innovator, we’ve never been afraid to explore new possibilities and embrace the changing marketplace.

 

From our high employee Satisfaction ratings to our many workplace awards, American Express is consistently recognized as a great place to work by people around the world. We offer talented individuals challenging work with purpose by embracing both innovation and tradition.  As our company has grown and evolved, sometimes reinventing our business outright, we have never strayed from the customer-service ethos and values on which the company was built –trust, security, integrity, quality, good citizenship, respect and customer commitment.

 
Learn more about our Digital groups at American Express by visiting https://careers.americanexpress.com.
 

With a job at American Express, almost anything is possible. Apply now!

 

Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law.

Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.

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Tags: US reqs – MBA/MS
ReqID: 18015902
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 11, 2018, 9:44:04 AM