American Express Careers

Analyst/Senior Analyst-Data & Insights

New York, New York; Phoenix, Arizona
Digital Commerce Marketing

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Job Description

American Express is hiring an Analyst/Senior Analyst-Data & Insights for its Marketing Investments Services team in New York City. 

The Consumer Marketing Services (CMS) organization leads prospect acquisition and customer marketing for U.S. Consumer Products and Services, and is one of the largest growth engines within American Express. The Marketing Investment Services (MIS) Team within CMS is responsible for several key functions, including investment forecasting and calibrations, performance reporting, business insights, and budget management/optimization. 
 
We are seeking candidates for the newly created role of ‘Data & Insights Analyst/ Senior Analyst’
 
He / She will be joining at a critical and fascinating time in which the MIS team will be embarking on a journey to transform and uplift existing capabilities to run a smarter, faster, and more streamlined business aligned with global markets. The individual will be responsible for applying best in class analytics and data science to help Marketing identify and understand trends and anomalies in customer behaviors.  He/ She will become a subject matter expert on global reporting tools and systems owned by the Enterprise Digital & Analytics (EDA) & AET teams and will help monitor the integrity and quality of the data provided. 
 
The MIS Data & Insights team will also be responsible for the programing of data layers that need to be incorporated into central EDA reporting, such as TUFI actualization and R&O updates to forecast.
 
Responsibilities:
  • Produce insightful deep dives into Performance Management deliverables
  • Create, maintain, and deliver upon a transparent ticketing/prioritization process for ad-hoc analytic and data requests
  • Deliver insights to marketers through ad hoc analysis
  • Serve as gatekeepers for quality of data flowing in from COEs
  • Collaborate closely with the CMS , EDA and AET teams
  • Provide an incubation environment for new analytic/reporting ideas

Qualifications

  • 2+ years’ experience in a Marketing Analytics environment
  • Intermediate data skills, knowledge of Big Data (Pig, Hive, Hbase etc..) ,SQL, SAS (or other programming languages, e.g Python, R etc.)    
  • Ability to both take direction and to take initiative to proactively develop solution
  • Experience working through data quality issues
  • Strong customer facing communication skills
  • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

 

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.


ReqID: 18016036
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 11, 2018, 10:06:57 AM
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