American Express Careers

International Travel Consultant

To, Japan
Customer Care Operations


Job Description

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.


Job Description
This position is responsible for taking incoming calls from Premium Card Members, providing personalized service to create memorable travel and lifestyle experience through frontline Tier 1 servicing or Tier 2 Support Servicing Team.
 

Offer of employment with American Express is conditioned upon the successful
completion of a background verification check, subject to applicable laws and regulations.

Qualifications

•Outstanding customer service and communication skill for premium customer.
•Travel industry experience or Luxury/ Premium Customer Service knowledge & experience.
•Destination Knowledge.
•GDS and Computer skills.
•Sales skills
ReqID: 18016413
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Oct 18, 2018, 10:22:12 PM