American Express Careers

Analyst-Portfolio, Process & Solution Management

Phoenix, Arizona
Customer Infomation Management

Apply Get Referred

Job Description

Cardmember Acquisition is the largest investment in American Express’ Global Consumer Services Group. The Enterprise Digital Application & Platform (EDAP) team is a core part of cardmember acquisition, having responsibility for creating world class digital experiences to drive increased acquisitions.

The Analyst-Portfolio, Process & Solution Management will support the Precision Marketing Team to ensure maximum value of the portfolio plan in terms of investment-planning, intake, and prioritization.  The candidate will work with partners across business units to help ensure alignment, execution and communication of the overall strategy and ensure it is aligned with business priorities and budgets.

The Analyst will perform the following:

  • Actively manage product backlog in close coordination with key stakeholders
  • Translate incoming development requests into agile user stories and acceptance test criteria
  • Partner closely with in-house agile scrum team to develop, test and deliver features
  • Drive the product vision, strategy and roadmap by collaborating with product management, developers, and analytics teams
  • Conduct ongoing assessments for insights on how our gaming controls may be optimized
  • Assist in post-launch analysis for the team’s core product releases, testing, and ongoing product optimization by collaborating with analytics teams


  • Highly organized and detail-oriented with a strong ability to multi-task
  • Strong written and verbal communication skills
  • Able to effectively adapt under changing conditions and prioritize initiatives in a fast-paced environment
  • Hard-working and self-motivated
  • Early adopter and passionate about new technologies
  • An ability to solve complex problems and a highly analytical approach
  • 1+ professional work experience is strongly desired
  • Experience with Hive/SQL would be a plus
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

ReqID: 18016602
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Dec 14, 2018, 3:38:00 PM
Apply Get Referred