American Express Careers

External Sales Marketing Executive

Madrid, Spain
Client Management & Sales

Job Description


This position is responsible for driving sales and growth of the Externa Sales agent´s channel and the external Telesales channel in Spain for Global merchant Services, looking after all internal and external aspects of the Business: commercial targets, legal & compliance, agency P&L control of external agencies, and quality. Will have a great component of partner management as well as financial objectives ( Locations In Force, Active Locations In Force, Business Charge Volume,) and quality metrics ( Activation, Perception Of Coverage, EMAIL captured) and will be required to frequently align and interact with other areas of the business (Finance, Marketing, Risk, Product, Global procurement & Compliance). This position will be part of the GMNS Acquisition Team, reporting to a band 35, channel owner of the Internal and external Acquisition


Channel Job Responsibilities:

  • Achieve the KPI´s metrics & sales objectives for the Channel´s
  • Must be able to drive sales & quality effectively acquisition, working closely with the relevant external vendors and other internal departments.
  • Make necessary adjustments to sales plan as a result of change in business goals or strategy.
  • Make sure quality controls are in place and working accurately
  • Ensure activation is on line with objectives
  • Control and Monitor Sales, daily, weekly, monthly and annual basis
  • Create Plans and Forecast according to plan
  • Manage and control expenses in line with Amex expectations and standards
  • Influence & partner with agencies and third party vendors involved to achieve Amex objectives
  • Monitor Agency P&L to help at margin gaps or look for merging improvements for Amex and/or the agency

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.





  • Results & Quality Driven
  • Digitally Savvy Profile/Personality
  • Entrepreneur Growth Mindset
  • Relationship skills & ability to manage external agencies.
  • Deal negotiation and sales skills
  • Project management skills
  • Business and finance acumen (P&L management)
  • Strong analytical skills
  • Strong influencing and written communications skills
  • Spanish & English fluent - Ability to interact effectively with all levels of management
  • Detail orientation - University degree desirable

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


Proud to be recognized by Great Place to Work España - Ranked 2nd of overall Best Companies


ReqID: 18017291
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 6, 2018, 6:42:07 AM