American Express Profesiones

Business Analyst, Data Strategy & Insights GCS LA

Mexico City, México

Descripción del Trabajo

¿Por qué American Express?

American Express ha marcado una diferencia en la vida de las personas por más de 160 años, apoyándolas en todo momento, facilitando herramientas y recursos para encarar los retos más difíciles y cosechar grandes recompensas.


También hemos marcado una diferencia en la vida de las personas a través de fomentar una cultura de aprendizaje y colaboración y de proveer todo aquello que necesitan para desarrollarse y alcanzar el éxito. 


Pueden contar con nuestro apoyo al adquirir nuevas competencias, conquistar nuevos retos o inclusive para dedicar tiempo a su familia o comunidad y cuando estén preparados para dar un giro en su carrera profesional, también estaremos junto a ellos para guiarlos e impulsarlos hacia un mejor futuro.


Porque creemos que la mejor manera de respaldar a nuestros clientes es respaldar a nuestra gente.

El respaldo poderoso de American Express.
No hagas una diferencia sin él.
No vivas la vida sin ella.

Job Description

American Express Global Commercial Services (GCS) is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast growing business. 

The Global Data Strategy and Insights (DS&I) team within GCS, is instrumental in leading data driven insights to elevate Customer engagement, accelerate sales and drive profitable charge volume growth for the organization.

The Analyst position within the Global Data Strategy and Insights (DS&I) organization offers the opportunity to be part of this dynamic organization. 

The incumbent reporting to the Manager of DS&I International, will play a critical role in supporting the development of growth and analytic strategies to increase performance and drive execution while working alongside senior leadership with GCS.

The incumbent will enhance business decision-making process by providing insightful and analytical recommendations using data across International org’n to drive growth, highlighting trends, risks and opportunities. The individual is also responsible for supporting global standardization efforts, develop and implement process improvements, drives automation to gain efficiencies across core activities and functions.
Key Responsibilities include:

•Creation of senior leadership reporting, data analysis, planning and performance measurement

•Manipulate multiple data (broken) to create different views across international markets

•Consult and collaborate with DS&I leadership and internal teams to analyze and collaborate on strategic business initiatives to drive performance and profitability across Sales and Account Development.

•Performing analytics, predictive models on market data and support growth initiatives

•Performing complex analysis to provide key summaries and recommendations by manipulating broken data

•Be strategic and able to identify opportunities to initiate analysis that creates a positive impact on business

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



•Strong Strategic & Analytical Thinking:  Require extensive analytical experience to support DS&I Manager and Business in reviews and special projects. Ability to adopt a broad perspective and link data into information that supports business strategies to specific initiatives. Excellent analytical and problem solving skills.

•Change management: Be an agent of change, ability to initiate and adapt to change.  Provides solutions to address business transformation, strategic alignment, technology implementation and culture change. Incorporate risk mitigation planning/execution.

•Communication and Build relationships:   Ability to write structured and compelling messages addressed to various audiences/levels within the organization. Ability to communicate outcome to stakeholders highlighting data findings that convert into actions

•Growth Mindset: Will to make things happen and go above and beyond. Ability to challenge status quo, innovate and think out of the box.

•Ability to manage multiple and complex work streams  across departmental boundaries and deliver a diverse set of initiatives that result in transformational outcomes

•Self-starter and high level of accountability and able to solve ambiguous/ open ended business challenges

•Proven ability to deliver results in a fast paced and highly matrixed environment. Strong teamwork required with their colleagues and other teams, and ability to manage multiple priorities

•Strong work ethic with an will-to-win and demonstrated personal excellence

•2-4 years of relevant work experience with an Econometrics/Actuary Bachelor’s or equivalent experience

•Experience in Customer Relationship Management tools (I.E. SFDC, other)

•Proficient in Data Mining tools  (HIVE) *Must-Have

•Advanced statistical software programming and models (Python) *Must-Have

•Experience in Tableau visualizations, calculated fields and code for hierarchy user access of data *Must-Have

•Ability to work under pressure and meet tight timelines, eye for detail

•Proficient in English 

ReqID: 18017348
Schedule (Full-Time/Part-Time): Tiempo completo
Date Posted: 06/11/2018, 15:49:21