American Express Careers

PR Manager, Corporate Affairs & Communications

To, Japan

Job Description

Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
Position Summary: The Manager of CA&C is responsible for developing and implementing various external and internal communications strategy.  Reporting to VP, International CA&C, the role is focused on raising AXP’s presence and reputation in the market and helping business achieve its goals.
Principal duties and Responsibilities include:
Brand Communication:
  • Develop American Express Brand Communications strategies for Global Commercial Services along with the team to effectively drive initial consideration and relevance of the American Express brand among the core target audiences.
  • Manage various Business Card/Corporate Card Communications activities by leading external agencies and monitor its effectiveness.
External Communications: 
  • Support the business goals by ensuring the development and implementation of effective communications programs to deliver key messages about the business, its service, expertise and products.
  • Provide strategic communications advice to senior leaders and proactively seek brand exposure opportunities through media and speaking engagements.   Identify and engage opinion leaders and influential bloggers as necessary.
Internal Communications:
  • Manage robust internal communications program along with other PR team members.
Offer of employment with American Express is conditioned upon the successful
completion of a background verification check, subject to applicable laws and regulations.



  1. Must have a few years Public Relations and/or Marketing experience.  Communications agency experience is a plus
  2. Must have strong knowledge of Japanese media and Social Media.  Well established media network/contacts are preferable
  3. Must understand the changing media landscape, and be able to build strong communications strategy
  4. Must have strong written and verbal communications skills, Japanese (native level) and English (business level).  International experience is a plus
  5. Should be able to work independently, and also be a good team player
  6. Have to be proactive, flexible and have excellent interpersonal and relationship skill.  Must have ability to influence others and be comfortable in communicating at all levels
  7. Requires maturity to handle highly sensitive and in many cases confidential company information as well as managing multiple stakeholders
  8. Able to manage and respond quickly to multiple priorities while driving results and delivery against deadlines. Be calm under pressure.

ReqID: 18017363
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 6, 2018, 1:42:11 AM