American Express Careers

Sales Team Leader (Telemarketing)

Taipei, Taiwan
Client Management & Sales

Job Description

Not just what you can expect, what you can count on.

  • Leads International Insurance Service tele-marketing Team.
  • Leads the team to achieve each monthly goals.
  • Solve card member's specific problems and complaints.
  • Communicate and cooperate with relevant departments to fulfill the needs of customers.
  • Manage team member and drive to achieve the best results for the team.
  • Coaching team member and edit the proper sales scripts to enhance the sales performance.

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


Are you up for the challenge?

  • Should have a minimum Sales experience of 10+ year
  • Skills, confidence and gravitas to engage with, communicate and influence large partner organizations at senior management level
  • Strong phone sales skills with an ability to can lead the team to achieve performance goals.
  • Good decision making ability and ability to deal with problems.
  • Have the qualities and charm of a leader.
  • Excellent tele-marketing skills
  • Qualified related sales licenses
  • Familiar skills in office software. 
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

ReqID: 18017661
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 9, 2018, 2:52:03 AM