American Express Careers

Account Development Manager– Large Market

Singapore, Singapore
Client Management & Sales

Job Description

Through its Global Commercial Payments division, American Express offers a suite of payment and lending products that help businesses and organizations of all sizes gain financial savings, control and efficiency. Global Commercial Payments provides solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.

The Strategic Account Development Manager is responsible
for developing and implementing strategic business plans to drive growth and ongoing value to corporate customers.

  • The role is focused on identifying growth opportunities within existing portfolio, achieving portfolio growth targets and ensuring the highest level of customer service for our clients.
  • Proactively manage an effective pipeline; identify growth and expansion opportunities
  • Responsible to achieve and exceed individual goals and targets 
  • Operate effectively in a matrix organization with the ability to influence and collaborate with multiple stakeholders to drive results 
  • Trusted advisor to the customers and be the primary business development liaison with internal key stakeholders 
  • Develop and implement strategic plan based on in-depth knowledge of customers’ business objectives, industry benchmarks, macro economic trends and market landscape to drive account growth and retention 
  • Effectively deploy American Express data, resources and tools to articulate American Express differentiated value proposition 
  • Ensure American Express value is aligned with customers’ goals and objective to deliver positive customer experience and advocacy 
  • Drives business success through shared expertise in highly collaborative approach 
  • Team player, results oriented, self-starter who displays growth mindset and initiative


The key qualifications required for this role are:
  • 5-7 years of account management/ sales experience 
  • Strong Sales & Business Development experience, B2B selling expertise, Presentation & Negotiation skills 
  • Very strong financial acumen B2B sales experience Strong communication skills and a will to win 
  • Strong aptitude towards developing, retaining and strategically growing portfolio of existing customers 
  • Structured methodology to account development and demonstrated experience of interacting at C level 
  • Ability to collaborate and influence internally and externally 
  • Experience in developing and executing a successful sales strategy 
  • Ability to interpret financial data and using the same effectively for client negotiations 
  • Good listening and questioning skills to uncover complex customer needs
  • Strong communication skills 
  • Prior understanding of the Commercial Card business is preferred


American Express has been awarded Aon Hewitt Best Employer Singapore six times. Join us and you’ll soon see why.

As an employee, you can expect challenging work, with purpose. Be more than just your job. Be the voice of inspiration and transform the way the world does business for a living. By joining American Express, you are choosing to become a part of the dynamic team that is recognized as Singapore's "Best Employer 2018".
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

ReqID: 18018290
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 21, 2018, 4:48:32 AM