American Express Careers

Business Analyst - Data, Strategy & Insights

Sydney, Australia
Client Management & Sales

Job Description

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

This Sales Analyst position is responsible for performance reporting and analysis for the Global Commercial Services (GCS) business across the Japan, Asia Pacific and Australia (JAPA) region. 
The right candidate will love and is very comfortable working with data. Repetitiveness does not bother this individual, and is happy to assist with process improvement. 

Key accountabilities include:
  • Supporting the development and production of monthly GCP JAPA Sales performance reporting.
    • Completing standard monthly data management processes, e.g., signing tracking change requests, headcount tracking, results communication, etc.
    • Ensuring report quality and consistency
    • Ensure all signings comply with signings fundamentals principles
  • Partnering with key stakeholders such as:
    • Business planners & analysts
    • Offshore reporting teams & Centre of Excellence
    • SPS production support team
  • Performing sales analysis spanning all markets and channels in the region. This includes creating PowerPoint presentations and providing insights and recommendations as required
  • Supporting periodic deliverables such as:
    • Modeling, reporting & analysis 
    • Projects and initiatives (JAPA and International)
    • Sales planning & forecasting
    • Individual level target setting
  • Ensure compliance to American Express Information Security Standards
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • Tertiary qualification preferred, Finance or Accounting ideal
  • Advanced Excel and PowerPoint skills are required. 
  • SAS Enterprise Guide or other database knowledge is a plus
  • knowledge is a plus
  • Highly developed analytical and problem solving skills are essential
  • Attention to detail and commitment to quality are crucial
  • Proactiveness
  • Effective communication and presentation skills

ReqID: 18018535
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 22, 2018, 10:58:56 PM