American Express Careers

Sales Team Leader (Early Engagement)

Bonifacio Global City, Philippines
Client Management & Sales


Job Description

WE ARE AON HEWITT’S 2017 BEST EMPLOYER FOR THE PHILIPPINES!
BE THE NEXT ‘GO BEYOND YOUR GOALS’ TEAM LEADER FOR AMERICAN EXPRESS!
 
Today is the best time to start an amazing journey with us! Be an American Express Team Leader!
 
THE TEAM
 
American Express Global Commercial Payments (GCP) is the leading provider of payments for businesses of all sizes globally.
 
The Small and Medium Enterprise (SME) Team is a key part of GCP and manages relationships with Small Business clients in Australia, acquiring business owners with products and services to help them to manage and expand their businesses, so they in turn can change the world for the better. 
 
Successful colleagues in this division are leaders in the marketplace, managing the end to end sales process and passionate about providing a premium level of service to business owners.
 
 
THE ROLE:
 
  • Lead and develop a high performing team of direct reports (10) to connect with and grow  new clients, using their in-depth knowledge and understanding of American Express value proposition, products and services;
  • Sales Planning – manage workforce planning to meet KPI;
  • Set team and individual targets and build a robust plan to deliver the business results;
  • Aggressively manage sales productivity ;
  • Partner with Marketing Manager SBS to align goals and ensure effective collaboration between the two teams;
  • Manage continuous improvement initiatives through fully engaging in the Performance Management and Development Planning Process with a clear focus on employee engagement while motivating and engaging individual team members to exceed goals;
  • Fosters relationships with global, regional and /or local counterparts and collaborates with support to drive profitable growth, overcome obstacles and support business objectives;
  • Develop performance reports and analysis to track team productivity and sales outcomes;
  • CRM – fully leverage Salesforce.com as the platform to manage all opportunities and reporting
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Qualifications

  • Previous experience leading a team to meet KPI (preferred)
  • Background in outbound B2B sales/account management (preferred)
  • Ability to provide exceptional standards of client relationship building, can work productively and are client focused
  • Consistent in meeting Key Performance Indicators (KPIs)
  • Used to target driven environments
  • Superior communication and interpersonal skills, including experience working closely with internal stakeholders and ability to influence all levels
  • Leadership experience with a proven ability to drive teams towards KPI’s and sales targets;
  • Proven capability in developing and implementing various business strategies;
  • Proven ability to create a high performing team and to motivate team members to deliver KPI’s;
  • Previous experience of working within a regulated industry with a high level of compliance 
  • Confident, resilient and willing to go the extra mile to be a success, and is effective and persuasive, with a high level of executive presence and builds a strong leadership
  • Demonstrates ability to operate in a fast-paced, evolving environment to influence, collaborate and coordinate with multiple stakeholders globally, regionally and/or locally.
 
WHY AMEX?
 
  • AON HEWITT’S BEST EMPLOYER for 2017
  • J.D. Power’s ranked us the Highest in Customer Satisfaction with Credit Card Companies in the U.S.
  • ICT Award’s Best Global In-House Centre Company for 2017
 
Not enough? Here are some perks!
  • Exposure to regional stakeholders
  • Opportunity to work in a culture of high level of independence
  • Career development – we nurture extraordinary talent & enable growth
  • Culture of recognition – praise, rewards and celebration!
  • HMO coverage for you and your qualified dependents on Day 1
  • Life Insurance and Critical Illness benefit (over and above HMO)
  • Retirement Benefit – grow with us!
  • Attractive leave options, fun and exciting on-site facilities (fitness studio, gym with instructor, mother’s room and our famous Karaoke room!)
  • Shift and Schedule: PERMANENT DAY SHIFT (Australia time) and weekends off!
 
 
 
 
 
 

ReqID: 18018560
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 22, 2018, 1:45:33 AM