American Express Careers

Director, Government Affairs, Japan

To, Japan

Job Description

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.



The Director of Government will be responsible for leading American Express’ strategy for engaging with policy makers, governments, and industry associations in Japan:

  • Advocate for the public policy and business priorities of American Express with policy makers and regulators. Monitor and analyze policy issues relating to all aspects of American Express’ business, but primarily those issues affecting the provision of payment services.
  • Support American Express’ business objectives through detailed analyses of the political and regulatory landscape and work with American Express public affairs, general counsel’s office, compliance and external parties to advance the company’s positions.
  • Work closely with a number of the company’s most senior leaders to develop successful external engagement strategies. Provide counsel and strategic advice on the broader policy implications for specific business activities.
  • Provide key leadership on strengthening American Express’ brand awareness in Japan.
  • Draft communications, presentations, and briefings to inform company leaders on important developments and prepare those senior executives for meetings with external parties or associations.
  • Conduct issue-specific research important to American Express’ advocacy agenda, drawing on knowledge of the regulatory process and the ability to acquire needed information quickly through a variety of sources.
  • Build relationships with key individuals within regulatory agencies and other relevant industry groups to advocate on the company’s behalf on policies that could influence the growth and competitiveness of American Express.
  • Interact regularly with industry representatives, trade groups, and other interests to further the company’s advocacy efforts. 
Offer of employment with American Express is conditioned upon the successful 
completion of a background verification check, subject to applicable laws and regulations.


The successful applicant will have at least ten years’ experience working for or with trade associations, industry groups, or government agencies. 

The applicant should have strong knowledge of the financial services industry and experience working with government entities. 

Excellent written and verbal communication skills are essential, both in Japanese and English. 

It is also necessary to demonstrate a proven ability to both negotiate and to manage a number of projects concurrently. 

This person should have a strong focus on meeting the needs of their customers and clients, while representing both themselves and American Express with the highest level of integrity.

ReqID: 18018807
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Nov 25, 2018, 9:25:39 PM