American Express Careers

Digital Capability - Sr Marketing Analyst

To, Japan
Digital Commerce Marketing

Job Description

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Job Summary

As part of the Digital Capability & Experience Team, this role will be responsible for helping to create and manage the end-to-end digital experiences for card members and prospects in Japan.


Responsibilities will include a blend of project management, strategy, and partnering with both internal and central business partners,  in order to develop best-in-class digital customer experiences.

Job Responsibilities includes;

1. Helping to create best in class web experiences for acquisitions and customer engagement, including the visual/functional design and presentation of content


2. Working with both internal and central teams to understand and lead in digital discussions; providing insights into local needs and requirements, developing solutions and best practices


3. Monitoring and identifying new opportunities for overall digital experiences


4. Assisting with the project management of new digital initiatives working with Central teams


5. Gathering and analyzing of data and insights in order to drive improvements and efficiencies.

Offer of employment with American Express is conditioned upon the successful 
completion of a background verification check, subject to applicable laws and regulations.


- Excellent communication skills in both Japanese and English.

- Self motivated with ability to to align with both internal and central stakeholders.

- Positive mindset with a passion for digital marketing

- Experience in the Digital Field (Web/Mobile/Mktg/Development) is Preferable.

- Customer-centric mindset with ability to think creatively while challenging the status quo.

ReqID: 18020176
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Dec 23, 2018, 10:01:00 AM