American Express Careers

Marketing Assistant (Contractor)

To, Japan

Job Description

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Job Summary:

This team is responsible for managing Membership Reward (MR) program focusing on customer engagement and internal cost effectiveness. It especially includes the increase of MR program awareness and item attractiveness by effective CM communication to meet customer satisfaction while considering more focus on cost effective MR item promotion continuously.

The expected key role for this position is setting up new MR items and maintain existing ones regularly, after partner negotiation by other team members. This operational process about MR item management requires accuracy and timeliness to make multiple things done by checking with external parties and working with internal relevant teams accordingly, and also final validation before any potential errors happen at customers.

Offer of employment with American Express is conditioned upon the successful 
completion of a background verification check, subject to applicable laws and regulations.


1. Strong will-to-win and personal accountability in achieving business growth.

2. Excellent task management skills to make multiple things done accurately and timely.

3. Excellent interpersonal skills across internal functional teams and external partners.

4. Open-mindedness, innovative and flexible approach to change the status quo.

5. Excellent verbal and written communication skills in Japanese (English is preferred, but not required)

ReqID: 18020526
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 7, 2019, 5:19:34 AM