Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
This team is responsible for managing
Membership Reward (MR) program focusing on customer engagement and internal
cost effectiveness. It especially includes the increase of MR program awareness
and item attractiveness by effective CM communication to meet customer
satisfaction while considering more focus on cost effective MR item promotion
The expected key role for this position is
setting up new MR items and maintain existing ones regularly, after partner
negotiation by other team members. This operational process about MR item
management requires accuracy and timeliness to make multiple things done by
checking with external parties and working with internal relevant teams
accordingly, and also final validation before any potential errors happen at
Offer of employment with American Express is conditioned upon the successful
completion of a background verification check, subject to applicable laws and regulations.
1. Strong will-to-win and personal
accountability in achieving business growth.
2. Excellent task management skills to make
multiple things done accurately and timely.
3. Excellent interpersonal skills across
internal functional teams and external partners.
4. Open-mindedness, innovative and flexible
approach to change the status quo.
5. Excellent verbal and written communication
skills in Japanese (English is preferred, but not required)
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 7, 2019, 5:19:34 AM