American Express Careers

Technology Associate

Sunrise, Florida
Digital Commerce Technology

Apply Get Referred

Job Description

Provides support for major enterprise applications within the organization. Contributes in the investigation and resolution of incidents and problems in systems and services. Contributes with problem identification, escalation and the implementation of agreed remedies and preventative measures. Contributes with the implementation of agreed remedies and preventative measures. Works closely with development teams to ensure that quality standards are adhered to during development and implementation, and contributes to Post-Implementation Reviews. 

 

Key responsibilities:

Participates with the product engineering and delivery & integration teams via Retrospectives/Post-Implementation Reviews to ensure quality standards are adhered to during development and implementation 

Contributes to continuous service improvement by maintaining best practices and knowledge repositories 

Reviews root cause analysis and resolution of problems 

Participates in the development and deployment of preventative maintenance procedures 

Participates in Disaster Recovery Testing 

Participates in discussions between the Business Unit CIO and Infrastructure teams

 

Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

 

Key qualifications:

Up to 2 years of software development experience in a professional environment and/or comparable experience such as : Exposure to design and coding across one or more platforms and languages (e.g. Java, HTML5, JavaScript, .NET, JCL, COBOL) as appropriate. General Knowledge of distributed (multi-tiered) systems, algorithms and relational databases.  Bachelor’s Degree in computer science, computer engineering or related field strongly desired. Equivalent work experience will be considered in lieu of degree.

Able to understand of Agile practices.

Able to understand and leverage data structures and associated components

Takes part in reviews of own work and reviews of colleagues’ work

Has understanding of the core tools used in business and data analysis

Incident and Problem management

Understanding of Service Level Management

Able to demonstrate analytical thinking and adaptive communication

Able to demonstrate problem solving

Understanding of the core components of application support

 

Qualifications

Provides support for major enterprise applications within the organization. Contributes in the investigation and resolution of incidents and problems in systems and services. Contributes with problem identification, escalation and the implementation of agreed remedies and preventative measures. Contributes with the implementation of agreed remedies and preventative measures. Works closely with development teams to ensure that quality standards are adhered to during development and implementation, and contributes to Post-Implementation Reviews. 

 

Key responsibilities:

Participates with the product engineering and delivery & integration teams via Retrospectives/Post-Implementation Reviews to ensure quality standards are adhered to during development and implementation 

Contributes to continuous service improvement by maintaining best practices and knowledge repositories 

Reviews root cause analysis and resolution of problems 

Participates in the development and deployment of preventative maintenance procedures 

Participates in Disaster Recovery Testing 

Participates in discussions between the Business Unit CIO and Infrastructure teams

 

Please note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

 

Key qualifications:

Up to 2 years of software development experience in a professional environment and/or comparable experience such as : Exposure to design and coding across one or more platforms and languages (e.g. Java, HTML5, JavaScript, .NET, JCL, COBOL) as appropriate. General Knowledge of distributed (multi-tiered) systems, algorithms and relational databases.  Bachelor’s Degree in computer science, computer engineering or related field strongly desired. Equivalent work experience will be considered in lieu of degree.

Able to understand of Agile practices.

Able to understand and leverage data structures and associated components

Takes part in reviews of own work and reviews of colleagues’ work

Has understanding of the core tools used in business and data analysis

Incident and Problem management

Understanding of Service Level Management

Able to demonstrate analytical thinking and adaptive communication

Able to demonstrate problem solving

Understanding of the core components of application support

 


ReqID: 19000181
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 6, 2019, 11:39:25 AM
Apply Get Referred