American Express Careers

Assistant Manager, Marketing Planning & Operation

To, Japan
Digital Commerce Marketing

Job Description

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Position Summary

Reporting to the Marketing Director, Global Marketing - Japan, Global Commercial Payments, the role is responsible to be a focal point of marketing planning and associated marketing operation management for entire JPN marketing team.


Key features of the role include:

1. Marketing planning – The role is to lead and manage the marketing planning for JPN marketing team. This includes, (1) Working with key stake holders locally and regionally/centrally, make sure to build the solid local marketing plan by aligning it with the strategy and direction from Global/International Marketing as well as local GCS/ business goal, (2) Marketing budget allocation and distribution from central/regional to local functions which occurs both regularly and as needed basis, (3) Usage tracking – keep track of fund usage. Arrange/negotiate funds according to business needs, (4) Alignment with the Central/Regional team – Update allocation status and touch base with the Central team on a regular basis, (5) Provide reports to the team on a regular basis, (6) Support team on other A&P-related funds such the year-end process and other ad-hoc activities.

2. Marketing operation –The role is also to manage the marketing operations such as P.O. handling, inventory management, ad hoc basis of marketing supports so as to smoothen the marketing operation as a team and improve the efficiencies 

3. People management – The role will have one direct report to manage and team management would be required.

Offer of employment with American Express is conditioned upon the successful 
completion of a background verification check, subject to applicable laws and regulations.


  • Planning/Operation background: Experience in managing business planning/operation will be highly regarded
  • Strong communication and relationship/negotiation skills (written and oral in both Japanese & English)
  • Customer-centric mindset, with proven ability to craft initiatives, programs that drive greater advocacy.
  • Proven track record of consistently delivering results
  • Team management experiences
  • Japanese native and business level English required (written and oral)
  • Strong ongoing desire to improve all aspect of the marketing process.
  • Willingness to be hands-on and flexible

ReqID: 19000362
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 10, 2019, 3:40:36 AM