American Express Careers
Team Member - Credit
- Responsible for actioning specialized tasks which includes transaction processing (back office), connecting with Card member (inbound and outbound calling) & focusing on timely resolution
- Driving Customer Experience & satisfaction
- Responsible to evaluate CM’s financial data to make a business decision
- Collaborate with business owners and functional leaders to ensure that the SLA’s are met on a strict timeline
- Strict adherence to compliance and relevant laws applicable to the market.
- Maintain the Database and Prepare Reports
- Excellent knowledge of the credit processes and policies.
- Strong Command over systems.
- Proven analytical and problem solving skills with a strong attention to detail.
- Change Management Ability.
- Demonstrate proficiency in Microsoft Office related products (Excel, PowerPoint etc.)
- Ability to multitask, be flexible to work in shifts.
- Self- driven and demonstrate the ability to deliver on tasks without direct supervision
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 9, 2019, 4:43:17 AM