American Express Careers

Executive Assistant (Mid Shift)

Bonifacio Global City, Philippines

Job Description

ICT Award’s Best Global In-House Center Company for 2017 and 2018
J.D. Power’s ranked us the Highest in Customer Satisfaction with Credit Card Companies in the U.S.
Come and join our amazing AMEX journey!
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
Job Description:
We are looking for a competent executive assistant who can provide excellent administrative support to our highly competent leaders.
The ideal Executive Assistant will work independently, while anticipating the needs of his/her Directors and their team.
  • Manage (e.g. schedule, monitor, etc.) some late evening/night calls with flexibility as needed
  • Provide administrative support to the Customer Engagement Network Operations Directors.
  • Manage multiple tasks and conflicting priorities, sometimes under pressure, with accuracy, flexibility, and attention to detail.
  • The development of positive working relationships with a wide range of colleagues is critical to the success of this position.
  • Manage key aspects [of support needed by Directors], including:
  • Calendar management
  • Domestic and international travel plans
  • Timely and thorough expense management, and
  • Miscellaneous activities in support of the Operations teams, including supporting ad-hoc projects on a regular basis
  • Manage time wisely, and will effectively employ the organizational skills necessary to handle multiple tasks and manage changing priorities on a daily basis
  • Interact with all employee levels in a professional manner
  • Display impeccable attention to detail
  • Prepare and put together (e.g. collate, edit details, etc.) PowerPoint presentations and reports. 
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


  • Proven Experience as an Executive Assistant/Administrative Assistant (3 - 7 years)
  • Experience with Outlook Calendar Management
  • Familiar with the tool Concur or a similar tool is a plus
  • Familiar with Booking Flights, handling travel documents requirements

ReqID: 19000472
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 9, 2019, 4:24:07 AM