American Express Careers

Analyst - Corporate New Accounts

Gurgaon, India
Customer Care Operations

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Job Description

This is a Band 28 requisition.

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.


  • Timely And Error Free Processing Of All Corporate Card Applications By Ensuring Complete Analysis Of Available Data On Profile, Verification Inputs, Credit Bureau Inputs And Internal Policies.
  • Analyze The Financial Statements Of A Company For Issuance Of Corporate Cards.
  • Meet Key Performance Indicators And Sla For Card Approval 
  • Support Corporate Sales Team With Operational Issues. 
  • Adhere To The Underwriting and processing Standards As Defined By The Bank, Quality And Compliance Guidelines . 
  • Assist Audit, Internal And Compliance Functions At Times Of Audits To Ensure All Control Issues Are Identified And Addressed. 
  • Provide Ongoing Feedback To The Data Capturing Vendor And Verification Unit Within The Team To Ensure Quality Standards Are Met. 
  • Support All Other Day-To-Day New A/C Processes ,Mis,Filing,Tracking Of Applications And All New Initiatives . 
  • Tele-Verification For New Card Prospect 
  • Handling The E Mail Process & incomplete applications process In A Seamless Manner & Liasioning With Linkages/ Customers To Meet The Customer Group's Demand With Effective Communication. 
  • Support The In-House Verification Process. 
  • Initiate Process Improvements By Identifying Service Delivery Gaps And Offering Solutions For The Same And Maximizing First Contact Resolution. 

This role may be subject to additional background verification checks.



  • Graduates With Relevant Work Experience 
  • Self Motivated Individual With A Very Strong Results Orientation 
  • Excellent Communication &Interpersonal Skills 
  • Good Mis & Analytical Skills With Eye For Details. 
  • Working Knowledge Of Amex Systems – Swap, Ar, Cocas And Globestar Preferred 
  • Good Pc Skills - Ms Windows And Ms Access 
  • Good Powerpoint & Presentation Skills 
  • Reasonable Risk Orientation. 
  • High Degree Of Responsiveness And Ability To Manage Difficult Deadlines. 
  • Ability To Be Flexible And Resilient In The Face Of Changing Business Environment And Pressure From Customer Groups. 
  • Ws &Gca Ops Candidates-For This Job Post Your Current Iiy Titles Will Be Honoured.
  • Language: English

ReqID: 19001379
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 2, 2019, 3:13:26 PM
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