American Express Careers

Business Analyst/Assistant Manager-Fraud Risk Management

Gurgaon, India
Operations Risk Management

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Job Description

Why American Express?

There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. 
Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Function Description:
The Candidate will be a member of the Fraud Strategy Team In CFR-CoE, Gurgaon and will be responsible for Managing Fraud Risk across multiple segments

Purpose of the Role:

The Candidate will be a member of the Fraud Strategy Team In CFR-CoE, Gurgaon and will be responsible for Managing Fraud Risk across multiple segments

Key Responsibilities shall include the following: • Manage Fraud Losses For WW Proprietary Cards and GNS(Global Network Services) within Budgeted Limits • Minimize Unprofitable Fraud Related Disruptions, with specific focus on Fraud Strategy Controls • Address Emerging Fraud Trends & Monitor Key Metrics To Take Corrective Actions • Partner Closely With Operations, Technologies And Other Fraud Risk Teams To Devise And Implement Optimal Solutions • Partnership with business teams as well as technology teams to understand the existing variables business and technical concepts • Take ownership of new variables documentation and be a point of contact for variables audit.

Critical Factors to Success:
Demonstrated ability to build strong relationships, communicate effectively and lead through influence across all band levels - with the purpose of driving change and delivering outcomes


Past Experience:
1-4 years of experience in Credit card Risk Management is preferred

Academic Background:

Functional Skills/Capabilities:
Strong analytics expertise. Ability to analyze large data sets and derive strategic/actionable outcomes
• Ability to handle uncertain, unstructured problems and tackle them via structured, rigorous analysis and disciplined execution
• Strong skills in managing multiple business priorities
• Innovative problem-solving skills and ability to re-engineer long-standing processes
Strong collaboration, communication, and interpersonal skills and ability to interface at all levels

Technical Skills/Capabilities:
• Hands on experience on Python/hive, SAS, SQL, Cornerstone

Knowledge of Platforms:
SAS, SQL, Cornerstone, Python/Hive

Behavioral Skills/Capabilities:
Enterprise Leadership Behaviors
• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

ReqID: 19002256
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 12, 2019, 12:40:20 AM
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