American Express Careers
Manager, Reporting And Analysis
You’ll do more than the expected. You’ll do the unexpected.
The position of Manager, Reporting & Analytics role reports to the Director Strategic Planning & Development (SPD) and will be based in London. Their principle remit will be the creation of systems/tools and the provision reporting, designed to drive performance analytics and enhance insights across the Global Merchant and Network Services (GMNS) EMEA Acquisition and Client Management organizations.
The incumbent will partner with the broader GMS team, interacting with Marketing, Pricing, Finance, Business Insights and the equivalent teams in JAPA & USA to deliver best in class MIS and will act as SME in regional projects/initiatives. They will also be responsible for delivery of the all aspects of reporting, insights and analytics for the GMNS (EMEA) Leadership team and their direct reports and work with SABE (Center of Excellence) based in India.
Amex’s Global Merchant and Network Services (GMNS) signs merchants to accept American Express cards and maintains the card acceptance network. GMNS is responsible for building and maintaining relationships with merchants, merchant acquirers, processors, and the network. GMNS also processes card transactions and settles with merchants that accept American Express cards. Furthermore, GMNS provides marketing information and services such as fraud prevention to merchants. In addition, GMNS builds and manages loyalty coalition programs which enable consumers to earn and spend rewards points.
The GMNS Strategy, Planning, and Development (SP&D) team works closely with the GMNS Group President and all GMNS General Managers. Specific responsibilities include planning and reporting to enable merchant acquisition and client management teams, strategy formulation, business development, and investment optimization.
Development and roll out of reporting, insights and analytics for GMNS-EMEA Leadership, Client Management and Acquisition
Development of new MIS reporting solutions in Tableau/models to meet business demands
Act as an SME for regional/global analytics and insights initiatives and projects
E2E Management of processes related to merchant data
Provide support and guidance to SABE in India with projects and analytics face to face or over the phone
Manage robotics driven projects and experience with liaising with relevant teams to enhance efficiency and agility
Perform ad hoc analytics
Best practice sharing with other regions
Opening date for applications: 25/03/2019
Closing date for applications: 21/04/2019
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Prior experience preferred in Business Strategy and Consulting
SAS/SQL programming (Expert level)
Tableau Visualization design (Expert Level)
Highly proficient user of Excel and Power-point
Strong experience developing, executing and managing reporting processes
Highly analytical with strong understanding of financial evaluation and ability to scenario model and use of predictive analytics
Conceptual thinking skills and ability to identify and implement technical solutions to achieve process automation and improve the final outcomes of the projects
Proven verbal and written communication skills, with experience to develop robust presentations to senior stakeholders
Customer focused, enthusiastic and creative with the ability to think conceptually and strategically
Proven ability to influence others without direct authority within a matrix organization
An optimistic and growth mindset with a tremendous will to win as a team
Self-starter and ability to work independently to problem solve
Passion, flexibility, sense of humour, and a positive attitude are KEY requirements to join a great team of professionals!
Business degree or equivalent. Masters preferred
To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team onor 00800 83 000038 (for Russia based candidates 810 800 83 000038).
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 25, 2019, 9:28:46 AM