American Express Careers

Sr Manager Product Development Pay Over Time

New York, New York
Digital Commerce Marketing

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Job Description

Growing consumer lending, through winning share from our customers and the enhancement of our existing lending products, are top priorities as American Express mobilizes to capitalize on key growth opportunities over the moderate term.  The Global Consumer Lending (GCL) organization exists to evolve our portfolio and approach with the aim to transform the way we meet borrowing needs in an ever changing landscape. 
Since the early 1960s, providing Cardmembers flexibility to pay charges over time has been a key feature of the American Express Premium Cards.  Today, Pay Over Time one of the largest consumer lending portfolio and is a critical driver of profitability.  Pay Over Time features provides American Express’ Cardmembers a critical tool to manage their account while enhancing the flexibility of the core Charge product.
This role within the GCL Pay Over Time product organization will be responsible for end-to end ownership of product development from ideation to execution.  Operating in a lean, fast paced environment, this role will be expected to manage multiple project priorities and drive flawless execution to support business growth.
Primary responsibilities include:
  • Design of product development strategy and leadership of product development work streams for phased launches and on-going product enhancements
  • Managing the near and long term roadmap for the product  working with cross-functional stakeholders including but not limited to Premium Products, Technology, Marketing, Customer Experience, Finance, Risk, Pricing, GCO, Compliance and others
  • Crafting detailed user stories, managing product backlog, prioritizing features and working with engineers to groom, sprint plan, and install new features
  • Monitoring results & feedback post launch to refine features and iterate
  • Establishing an Agile product development culture in the team


  • Exceptionally strong project management and results driven mindset with a proven ability to deliver against multiple priorities in a fast-paced, dynamic environment
  • Ability to perceive, assess and solve stakeholder requirements and adapt quickly to changing needs and priorities
  • Strong interpersonal, relationship, and influence management skills that allow for close partnerships with many different constituents
  • Strong communicator with an ability to establish good working relationships with partners of all levels and with competing priorities
  • Knowledge of Agile Lean Startup and Product Development processes

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Why American Express:


There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

ReqID: 19002360
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 6, 2019, 5:45:51 PM
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