American Express Careers

Client Manager Executive

Mexico City, Mexico
Client Management & Sales

Job Description

Job Description 

The CLM executive primary focus is ensuring a profitable relationships with high value Merchants  by understanding their needs, the industry(ies) environment, payments environment and  ensuring the American Express value proposition against those needs. 

Key Responsibilities:

• Drives results to grow American Express charge volume
•Manage a portfolio of high value merchants providing proactive consultancy
• Own the relationship with the portfolio to  increase merchant satisfaction
• Implement initiatives and opportunities for growth & development
 • Ensure compliance control
 • Customer driven, able to find solutions to meet customer needs

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



•Experience in relationship management or sale roles.

•Ability to understand basic financial drivers to achieve targets

•Strong communication skills to influence and convince others in a very challenging and competitive environment

•Ability to identify opportunities and merchant’s needs to set an ad-hoc plan and drives results

•Ability to analyze and identify the root cause of problems to provide accurate solutions

•Personal accountability to move forward for achieving individual and team goals

•Ability to work in groups and contribute to the team success.

High Levels of innovation and self motivation

•Flexible, high energy team player

•A degree in Business or equivalent

•English Language fluent skills

ReqID: 19002375
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 14, 2019, 11:30:18 AM