American Express Careers

Rep-Cash Management

Salt Lake City, Utah

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Job Description

Conduct daily processing of all Personal Savings Operations ACH processes which include; exceptions, returns, account closures, transaction process and customer service with a main focus on the highly scrutinized end to end processing of all Regulation E Disputes for AENB Personal Savings products.  - Handle day to day ACH processing/transactions that are in compliance with regulatory and legal requirements while meeting strict deadlines. Could also include various other responsibilities within Operations based on overall needs.
  • Completion of REG E disputes meeting all regulatory requirements and deadlines.
  • Maintenance and review of procedures.
  • Maintain documentation.
  • Development and maintenance of quality metrics for assigned ACH functions.
  • Provide documentation and support to various audit and regulatory agencies.
  • Ability to work effectively in a fast paced, dynamic environment and able to adapt quickly to change.
  • Ensure professional handling of incoming calls, from customers, business partners and financial institutions.
  • Ensure proper due diligence is performed prior to movement of money.


  • Intermediate knowledge of ACH Functions.
  • Analytical skill set.
  • Ability to approach unstructured problem solving in a systematic and creative way.
  • Experience with MS Excel, Word, Access, as well as mainframe applications.
  • Able to manage time well, be a self starter.
  • Demonstrated ability to accomplish work within established time frames.
  • Strong interpersonal skill set. Ability to be a team player.
  • NACHA knowledge a plus, previous banking experience a plus.

ReqID: 19002483
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 6, 2019, 4:47:57 PM
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