American Express Careers
Customer Care Professional – Consumer Card Servicing SG April Class - Earn from 3400RM to 6000RM!
- Use your 3 months training to deliver exceptional service to connect with our card members embracing the servicing ethos, Relationship Care®.
- Work to realistic targets to build your success, gaining personal satisfaction from achieving your best.
- Talk and react personally to whatever the circumstances and assist our customers to understand potential issues and how we can assist.
- Listen to the real need, find what you can give the customer that they don’t know is there and create powerful solutions to get the job done the first time.
- You’ll take pride in delivering great service in a fun environment that celebrates recognition, as well as a vibrant, fast paced and diverse culture.
- A great place to work – We are in the top 10 most admired companies in the world…And the #1 amongst Financial Services
- Fun at work! A great culture and environment – Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace.
- Competitive Salary – Get paid what you’re worth.
- Career advancement opportunities – Shaping your future & opening both local & cross border opportunities.
- Passion and confidence in communicating in English is an essential requirement to be successful in this role as well as active listening
- Customer service is key, you love talking to people, get a kick out of helping and want to do your best
- Sales acumen is ideal but not a fixed requirement
- 1 – 5 years experience in a contact centre, sales or hospitality environment
- Mandarin language is an advantage
- Diploma and/or Bachelor’s Degree
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 8, 2019, 6:35:53 AM