American Express Careers

Exec/Admin Assistant

Phoenix, Arizona

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Job Description

Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it. 
This position will provide administrative support to the Vice President of Authorizations Technology in addition to support for other leaders and the organization when required.  Candidates must exercise considerable discretion and independent judgment in a fast-paced environment and be able to adapt quickly to change. Candidates must be very analytical and be able to manage multiple tasks and conflicting priorities with accuracy and flexibility, with minimal direction. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues, both internal and external, at various levels.

Job responsibilities include, but are not limited to: 
  • Being the initial liaison and primary communication of the VP office for all Senior leaders and teams, and external clients/partners.
  • Organization and maintenance of complex calendars, managing across Senior leaders of AXP, multiple time zones, and International markets.
  • Organizing internal and external meetings including team events, making all necessary arrangements including calendar coordination, booking rooms and arranging catering.
  • Timely Payroll management including data collection, entry and updates.
  • Facilitate and manage complex travel arrangements (air, hotel, transfers, visas).
  • Maintain various spreadsheets and/or databases for tracking purposes, including department Financial tracking and reconciliation.
  • Distribution list and organization chart maintenance.
  • Document / presentation creation and editing.
  • Ensuring timely preparation and processing of Expense Reports and Invoices.
  • Management of some aspects of the on-boarding and/or off-boarding process, including space planning, equipment orders, and / or supplies.
  • Positive interaction with various internal and external customers, assistants, and / or team members.
  • Ad hoc requests and project work for the overall team, as required.



6 years or more experience in an Executive Administrative Assistant role.
  • Must have strong verbal and written communication skills.
  • Be highly analytical and able to process complex information and create action plans based on analysis results.
  • Strong work ethic, highly self-motivated, but understands the need to be a team player.
  • Advanced experience in Microsoft Outlook (calendaring, multiple mailboxes).
  • Proficiency in Microsoft Word and advanced experience in Microsoft Excel and PowerPoint.
  • Excellent interpersonal skills and networking skills, including the ability to interact comfortably with senior leaders.
  • Experience managing complex calendars in multiple time zones and booking complex travel arrangements.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide Visa sponsorship for certain positions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 19002965
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 13, 2019, 5:46:36 PM
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