American Express Careers

Manager/Sr. Manager - Solution Architect - Global Commercial Big Data Platforms

New York, New York

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Job Description

Global Commercial & Merchant Analytics group is a unique and exciting opportunity for technology professionals to be at the intersection of business strategy and big data technology, offering well-rounded experience and development in bringing business and technology together to drive immense business value. The Global Commercial & Merchant Analytics (GCMA) team supports American Express’ Global Commercial Services (GCS) and Global Merchant and Network Services (GMNS) priorities with bespoke marketing analytics, targeting and measurement solutions.


The individual in this role will be responsible for overlaying sales and marketing strategic needs with analytics and machine learning workstreams; and leverage his/her technology expertise to architect and develop enterprise big data platforms and applications, to convert these ideas into reality. This individual will work closely with partners across teams such as commercial sales and marketing, analytics and machine learning, American Express Technology, external vendors, and others.


Key responsibilities include:


·       Leverage American Express’ Global Prospect Marketing Big Data Platforms to design and develop data-driven capabilities and applications

·       Partner with business, analytics and machine learning teams to identify business problems and design big data and/or real-time solutions at on-premise and public cloud (e.g. AWS) platforms

·       Define technical architecture for new and existing solutions, and inform all development activities to align with the same

·       Lead a team of developers, engaging with them in day to day activities and helping in review of design, coding and the SDLC tasks. Step into code where and if needed and be a hands-on leader.

·       Work with business and technology partners to deploy capabilities into production, and manage roll-out plan for integration with live sales and marketing activities

·       Constantly learn and pursue industry leading/innovative solutions. Build high awareness of new technology developments related to AI, compute-intensive data transformations, real-time solutions, and more

·       Lead a culture of innovation and experimentation, support full software development lifecycle that incorporates the best of technology approaches and delivery methodologies

·       Ensure on time product releases that are of high quality, enabling the core vision of next generation data platforms

·       Promote a fun and high engagement culture, with a results-orientated focus. Hire, mentor, motivate and retain the best talent





·       Hands-on experience and in-depth understanding of big data technology, architecture best practices, and application development

·       Hands-on experience with big data and real-time application development at on-premise systems, as well as at AWS (AWS certification is a plus)

·       Experience in leading team of developers

·       Ability to effectively interpret technical and business objectives and challenges, and articulate solutions

·       Ability to deal well with ambiguous/under-defined problems

·       Ability to drive results with an emphasis on reducing cycle time and increasing speed to market of new products and features

·       Effective communication – verbal and written; ability to present complex concepts at all levels of detail, and customize level of detail and messaging based on audience

·       Strong experience in Hadoop Framework & Programming (Map-Reduce, Hive, SPARK, Kafka, NoSQL DB such as HBase etc.)

·       Experience with LINUX based systems including the ability to create and maintain Shell scripts.

·       Experience in search and cache utilities (e.g. SOLR, MemCached, Redis, Elastic Search etc.)

·       Experience with J2EE tools, technologies, and frameworks (Java, Eclipse, Spring, Application Servers-Jboss/Tomcat)

·       Experience with of version control softwares such as GIT, SVN etc.

·       Experience with web service development using REST

·       Proficiency with Agile application development methods is a plus

·       Experience in RDBMS – MySQL, DB2, Oracle etc. is a plus

·       Experience with front-end technologies like React, HTML5 is a plus

·       Testing/automation experience is a plus

·       Knowledge of CI-CD platforms like Jenkins, Nexus/Jfrog, Bitbuket, Sonar etc. is a plus

·       Understanding of financial services business, analytics, and machine learning is a plus

·       Educational requirement: Master’s Degree in Computer Science, Mathematics, Engineering or equivalent; PhD is a plus





Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.



ReqID: 19003389
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 26, 2019, 10:46:56 AM
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