American Express Careers

Technical Project Manager

New York, US
Digital Commerce Technology

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Job Description

Focus Enables Product Engineering team productivity and agility by demonstrating Agile/Scrum concepts and principles where appropriate. 
 
Organizational Context: Member of a product delivery team reporting to an Engineering Director. May have people leadership responsibilities. 
 
Key Responsibilities: 
 Maintains dependency plan between planned sprints/iterations across engineering, infrastructure, and third parties  Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines  Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint/iteration, and builds an environment in which the team is continuously learning from the past  Influence without authority through effective change and leadership management.  Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions  Uses their technical acumen to enable removal of impediments, ask probing questions, and support team in technical issue resolution  Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team.  Steer and deliver project communications at all levels within Technology and business to ensure transparency of development process and project performance, to coordinate critical issues and issue resolution, to facilitate decision-making, and to build trust.  Create an environment of continuous improvement through reflective conversation and regular retrospectives, with the goal to surface issues/concerns and to identify clear action steps. 

Scope of Impact/Influence:
  Works in partnership with Product Owners, and the core and extended team to build and prioritize the product backlog  Responsible for tracking iteration progress, actively adding to design discussions, issue resolution and removing obstacles to ensure sprint/iteration commitments are met  Coaches teams to embrace the Technology SDLC process, Agile values, principles and practices, and actively inspire teams to reflect and improve their delivery capacity

Qualifications

Why American Express?
 
There’s a difference between having a job and making a difference.
 
American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.
 
We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.
 
Because we believe that the best way to back our customers is to back our people.
 
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Education & Experience: 
 Bachelor’s Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required; advanced degree preferred  6+ years of technical delivery experience with a demonstrated track record of growing responsibility  Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec  Experience with design and coding across one or more platforms and languages a plus  PMI Agile Certification a plus 
High-performing Behaviors: 
 
 Ability to influence without authority and gain alignment  Ability to facilitate focused discussions to gain consensus  Ability to steer and deliver communications to all levels of leadership  Ability to drive continuous improvement of the delivery team 

Knowledge/Skills: 
 
 Strong servant-leadership skills  Shown ability to deliver complex software features iteratively and reliably  Deep understanding of SAFe or iterative development processes, including quality Product Delivery & Integration 23-Jul-2018 AXP Internal Page 2 of 2 and testing best practices  Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily, storage related preferred 

Technology Core Competencies: 
 Adaptive Communication  Agile Practices  Industry and Company Knowledge  Organizational Change Management  Technical Acumen  Technology Industry Trends 

Game Changers: 
 Adaptability  Collaboration & Teamwork  Continuous Improvement  Courage  Curiosity  Ingenuity  Servant Leadership  Tenacity 

Role Core Competencies: 
- Technical 
 SDLC Methodologies and Practice  System & Platform Domain Knowledge  Systems Design  Testing 
- Functional 
 Enterprise and Business Architecture  Program Management  Release and Deployment  Requirements Gathering and Definition 
- Leadership 
 Analytical Thinking  Builds High Performing Teams  Coaching and Mentoring  Decision Making  Influence and Negotiation  Relationship Management - -- Business
  Business Product Knowledge  Facilitation  Planning & Organizing  Problem Solving.
 
 
Employment eligibility to work with American Express in the U.S. is required as the    company will not pursue visa sponsorship for these positions. 

ReqID: 19003870
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 27, 2019, 11:32:11 AM
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