American Express Careers

Senior Manager - Pricing

New York, New York
Digital Commerce Marketing

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Job Description

The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant discount revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions. 
This Senior Manager position sits in the Merchant Services Americas (MSA) Pricing team within GMS Pricing and is responsible for driving the strategy and analysis of various Regional Client Group (RCG) merchant negotiations as well as broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organizations goal for profitable charge volume and merchant expansion.   
  • Partner closely with Client Management team to provide strategic and analytical support on negotiations with U.S. RCG merchants
  • Provide thought leadership and creativity to develop problem-solving strategies, including pricing terms, value exchange levers, and trade-offs, to secure key financial and non-financial terms
  • Prepare a comprehensive knowledge base about the merchant’s past performance, peer set comparison, expected charge volume and growth in future years
  • Interact with merchants to explain Amex pricing philosophy, premium to competitor bank card rates, industry pricing and pricing proposals
  • Evaluate and develop business cases for various merchant pricing scenarios and model P&L impacts
  • Identify opportunities to share best practices across deals and streamline the implementation of contract terms
  • Provide analysis and drive innovative solutions in support of GMS key priority to achieve parity coverage


  • Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of data
  • Strategic thought leader with the ability to work through unstructured problems and develop clear action plans
  • Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals
  • Excellent written and verbal communication skills
  • Strong work ethic with an intense will-to-win and demonstrated personal excellence. Ability to handle high pressure environment with aggressive deadlines
  • Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges
  • Strong project management skills with full ownership from analysis through to implementation
  • Demonstrated ability to handle multiple requests and prioritize accordingly
  • Minimum 3 years of professional work experience
  • Bachelor's degree is required; MBA or advanced degree is a plus

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.  

ReqID: 19003899
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 13, 2019, 10:53:44 PM
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