American Express Careers

Director - Financial Systems

Phoenix, Arizona

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Job Description

Do you have a passion for business efficiencies whether it be through process optimization or the use of modern stack technologies? Are you looking for ways to drive additional value for the enterprise? The Finance Automation COE team is responsible

for identifying and delivering results on highly critical projects and initiatives leveraging process automation and the use of advanced technologies.  


We are looking for someone who is collaborative and passionate about transforming processes using new and emerging technologies and the drive to solve difficult business issues. 


This position is responsible for leading and motivating a diverse team of US automation specialists accountable for delivering against a pipeline of process improvements that have been identified from the Finance Organization. Responsibilities include leading

the assessment of opportunities, aligning with Process Owners and driving results using existing and new capabilities, while ensuring that all compliance, audit and legal requirements are adhered to. This position is also responsible for developing a collaborative and effective business relationship with various business and technical partners and will be tasked with working with partners across all Finance functions to support the implementation of the organization’s automation goals.  A strong focus on process optimization and driving results is required.


 Key Accountabilities:

  • Enhance the process for identifying, analyzing, and prioritizing new process opportunities, and assessing automation feasibility
  • Management of Finance automation roadmap, driving accountability across stakeholders in Technology and Finance functions (Controllership, Business CFO, Corporate Planning, Tax and Treasury), from ideation through implementation
  • Educating stakeholders across Finance on automation capabilities and future opportunities
  • Collaborate and discuss strategy with Enterprise Process Automation groups for standardization and applicability of solutions
  • Implementing Process Automation communication plan to ensure all requestors/stakeholders are updated on status
  • Responsible for maintaining automation solution documentation
  • Problem solving issues that arise during development, collaborating with stakeholders to resolve, and providing timely responses and solutions as  required
  • Envision and define the evolving future state of Finance process automation products and services, focusing on deployments that deliver strong business value in the shortest amount of time
  • Optimize delivery by leveraging the existing suite of tools available including learning from prior deployments
  • Driving both quantitative and qualitative benefit by eliminating repetitive manual processes and repurpose skilled resources across the Finance organization
  • Other duties as required 


Required Qualifications:
  • Proven experience leading a local team with global responsibilities
  • Strong working knowledge of automation capabilities and techniques, including OCR, RPA, NLP, Machine Learning and Workflow based logic
  • Substantial business process improvement experience
  • Demonstrated strategic thought leadership; ability to assess business objectives/strategies and define/implement appropriate strategies
  • Innovative mindset with a track record in the successful delivery and support of improving existing processes with the use of technology
  • Excellent communication and written skills, with the ability to present technical details to a non-technical audience
  • Strong working knowledge of agile methodologies, an ability to coordinate multiple priorities at once and an ability to work in a dynamic, time-critical environment
  • Historical background in driving reengineering and in delivering automation capabilities and large technology programs
  • Proven ability to build and leverage relationships and influence and inspire key partners to drive collaboration and alignment
  • Superior problem-solving and analytical skills, strong learning agility, curiosity and willingness to embrace new challenges
  • Experienced leader with strong ability to coach, engage, develop and provide feedback to team members
  • Knowledge of Finance functions desired
  • Indirectly lead and motivate others to work through complexity and road-blocks to drive results
  • Proactive and collaborative work style
  • Strong executive presence and comfort presenting to all levels of the organization
  • Bachelor’s degree or equivalent in related field

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.


ReqID: 19003940
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 6, 2019, 9:25:46 AM
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