American Express Careers

Associate Product Manager - Digital Experience

Phoenix, Arizona
Digital Commerce Technology

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Job Description

American Express is on a journey to create a best-in-class Product Organization. Our Product people not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you're interested in a career creating breakthrough products and making an impact on an audience of millions, look no further.

You won't just keep up, you'll break new ground. 

There are hundreds of opportunities to make your mark on technology and life at American Express. You'll be challenged everyday as our product organization works to meet the needs of customers of tomorrow.

Program Management Experience (PME) within the Global Commercial Services organization is a fast passed ever-changing product management team responsible for enhancing and creating new online capabilities for our Commercial Customers and the American Express products they use to get business done.

The PME team is seeking an energetic associate product manager to shape innovative solutions and drive transformational change across our client servicing experiences. This individual always puts the customer first, they break down silos, epitomize teamwork, are empowered and want to be at the forefront of digital best practices. As part of the PME team within American Express Global Commercial Services, this Associate Product Manager will have an integral part in driving resolution for issue management across all product teams, manage priority of work with external stakeholders and support program status updates to leadership.

Here’s just some of what you'll be doing:

The Associate Product Manager serves as a key member of the Product team for the PME team and will be responsible for all aspects of the end-to-end product life cycle for features or products in whole. The Associate Product Manager will be responsible for innovating on behalf of our customers and shaping product experiences that engage our Card Members and competitively differentiate American Express’ digital experiences.


A successful candidate will have:
  • A good balance of technical knowledge and business acumen with a customer-first mindset
  • High energy, solution oriented team player with ability to effectively navigate a matrixed organization to drive results
  •  An entrepreneurial mindset, flexible spirit and tremendous will to win
  • A level of proficiency in prototyping, iterative development, understanding of Agile principles
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
  • High degree of organization, individual initiative and personal accountability
  • 2+ years of experience in Product Management or Product Development preferred
  • Working experience or certification in Scaled Agile Framework a strong plus
  • Working knowledge of Dev Ops a strong plus
  • BA/BS, preferably in CS or technical field recommended 

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 19004277
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 11, 2019, 10:06:53 AM
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