American Express Careers

Client Credit Specialist - Dutch speaking

Brighton, United Kingdom
Customer Care Operations

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Job Description

Do the right thing for our customers, our company and your career. 

The position is primarily responsible for superior enhanced Risk services to our Commercial Client and Business Travel Account base. The successful candidate will be required to undertake tasks including Credit / Risk decisioning with regard to client dunning, financial reviews and spend enablement.


Responsibilities also include the daily review of BTA accounts, individual commercial products and ensuring positive collection based on our risk principles.


These will need to be executed with the highest levels of professionalism & service that maintains the brand whilst protecting shareholder losses.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Required skills:

  • Excellent interpersonal skills; communication (verbal & written).
  • Ability to demonstrate analytical and conceptual thinking.
  • Good relationship management skills.
  • Good understanding of credit functionalities is preferable but can be trained.
  • Knowledge of CSP, WCC, CAS, MYSU and other Commercial platforms would be beneficial.
  • Good working knowledge of Microsoft packages such as Excel, Word. PowerPoint.
  • Language skills – Any of the following languages in addition to English would be an advantage: Dutch, German, Italian, French or Spanish.

Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.

ReqID: 19004629
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 17, 2019, 1:37:01 AM
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