American Express Careers

Analyst/Senior Analyst, Lend Engagement Marketing - Global Commercial Services

New York, New York
Digital Commerce Marketing

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Job Description

American Express Global Commercial Services (GCS) is dedicated exclusively to the success of businesses around the world.  Our mission is to help businesses thrive. The Product Marketing team within GCS develops integrated marketing strategies delivering customer value through meaningful interactions at every touchpoint to drive high levels of product satisfaction and long term engagement among our customers.

The Lend Engagement program plays an important role within that goal and focuses on organic price, line and engagement treatments to existing Business Card Members to drive consideration and increase American Express’s share of their wallet.
This Analyst or Sr. Analyst will be responsible for the execution of the GCS Lend Engagement Program. In addition to execution, he or she will manage analytics and reporting scorecard and use data to influence the overall program strategy. They will work closely on a test and learn curriculum to drive organic growth for the portfolio through targeted treatments. This is an exciting opportunity to develop core marketing skills and ensure that Small Business Card Members receive relevant, compelling, and compliant marketing communications.
The ideal candidate will have strong project management and organization skills, and a proactive and collaborative attitude.

Key Responsibilities
  • Manage end-to-end campaign execution (set-up, approval, implementation) in email
  • Manage development of creative assets with agency contact
  • Manage marketing calendar including scheduling and planning for campaigns throughout the year 
  • Partner with multiple internal teams for campaign set-up and approval
  • Monitor, analyze and report out campaign results





  • Bachelor’s Degree Required
  • Strong collaborator and flexible team player, with the ability to build and leverage relationships
  • Strong project management, organization and prioritization skills
  • Attention to detail with focus on driving results
  • Desire to work hard and have fun at the same time
  • Strong problem-solving capabilities
  • Ability to analyze and leverage data

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,

backing them in moments big and small, granting access, tools, and resources to take

on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning

and collaboration, and helping them with what they need to succeed and thrive. We

have their backs as they grow their skills, conquer new challenges, or even take time to

spend with their family or community. And when they’re ready to take on a new career

path, we’re right there with them, giving them the guidance and momentum into the

best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

ReqID: 19004821
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 13, 2019, 2:55:25 PM
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