American Express Careers

Director - Identity and Access Management (IAM)

Bangalore, India
Digital Commerce Technology

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Job Description

Function Description:
 
Develops a team goals plan that is well-integrated with the Identity and Access Management (IAM) program road map and the AXP Cyber Risk management strategy.  Responsible for operations budget management and forecasting (personnel, product licensing and maintenance, infrastructure costs).  Has a strong record of personnel leadership, directly leading others or influencing partners and peers.  Is able to communicate inspirational vision to team members while clearly enumerating goals that solve business requirements and provide quantifiable value.  Must be able to delegate, empowering employees to solve problems and develop their leadership skills through experience.  Written and verbal communications skills are well developed in order to be clear, concise, and honest.  Possesses strong business acumen; understanding contract negotiations, budgetary discipline, issues resolution, and be able to influence the industry.  Understands key performance indicators for IAM capabilities delivery.  Ensures measurements and alerting are in place to provide high availability for IAM platforms.  Ensures high levels of quality to customers and AXP leadership with relevant reporting to drive improvements in all areas; risk reduction, user experience, and efficiency gains.  Demonstrated competence with Identity and Access Management discipline.  Understands audit requirements and a track record of on-time response to queries and closure of identified gaps.
 
Responsibilities:
 
Responsible for the 7x24x365 operational availability for AXP Identity and Access Management (IAM) platforms.  IAM capabilities include full life cycle management of IDs, Groups and Roles. Deep familiarity with the industry leading IAM tools is required. This includes SailPoint’s IIQ and CyberArk’s Enterprise Password Vault, Application Password Vault, and Beyond Trust’s PowerBroker for UNIX and Linux, and PowerBroker for Windows tools.  Candidates for this role must have years of experience running operations of infrastructure, application, platforms, and compliance controls. Candidates must have proven track record of driving results and providing the highest levels of availability and customer service.  Strong operational leadership experience demonstrating an ability to act with grace under pressure, keeping a level head during stressful or chaotic periods.  Familiar with AXP enterprise IT and business is a plus, – technology platforms, infrastructure, leaders, lines of business, operating systems, directory services, and service delivery organizations.

Qualifications

Critical Factors to Success:
This leader will be responsible for reducing risk for AXP while improving the experience for the end user and reducing costs through continuous optimization.  Demonstrated advanced competency with ITIL practices and methodologies (ServiceNow – Incident Management, Change Management, Problem Management, Knowledge Management).  Ability to lead a global workforce.  Stays abreast of current Cyber Threat risks and trends beyond those specific to the IAM disciplines.
 
Past Experience:
•7+ years proven leadership experience in a large corporate setting.
•10+ years IAM experience
 Extensive relevant professional work experience, including implementing complex business solutions, technologies process and automation tools; relevant background in information security, controls, compliance and/or regulatory experience.
Academic Background:
•Bachelor’s Degree in related field required; advanced degree preferred.
•Professional Security certification required (e.g. CISA, CISSP, CISM, CPCB, etc.).
Functional Skills/Capabilities:
Develops a team goals plan that is well-integrated with the Identity and Access Management (IAM) program road map and the AXP Cyber Risk management strategy.  Responsible for operations budget management and forecasting (personnel, product licensing and maintenance, infrastructure costs).  Has a strong record of personnel leadership, directly leading others or influencing partners and peers.  Is able to communicate inspirational vision to team members while clearly enumerating goals that solve business requirements and provide quantifiable value.  Must be able to delegate, empowering employees to solve problems and develop their leadership skills through experience.  Written and verbal communications skills are well developed in order to be clear, concise, and honest.  Possesses strong business acumen; understanding contract negotiations, budgetary discipline, issues resolution, and be able to influence the industry.  Understands key performance indicators for IAM capabilities delivery.  Ensures measurements and alerting are in place to provide high availability for IAM platforms.  Ensures high levels of quality to customers and AXP leadership with relevant reporting to drive improvements in all areas; risk reduction, user experience, and efficiency gains.  Demonstrated competence with Identity and Access Management discipline.  Understands audit requirements and a track record of on-time response to queries and closure of identified gaps.
Technical Skills/Capabilities:
•Requires an ability to contribute to and author IAM strategy as well as lead the tactical execution to realize the strategic vision
•Requires a track record of designing, implementing and operating information security processes and methodologies in a manner that effectively supports business objectives.
•Requires in depth understanding of current and emerging technical capabilities.
 
Knowledge of Platforms:
Deep familiarity with the industry leading IAM tools is required. This includes SailPoint’s IIQ and Beyond Trust’s PowerBroker for UNIX and Linux, and PowerBroker for Windows tools. 
Behavioral Skills/Capabilities:
Enterprise Leadership Behaviors
•Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
•Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
•Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage 

ReqID: 19004945
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 15, 2019, 1:23:43 AM
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