American Express Careers

Directors, Data Analytics

New York, New York
Customer Infomation Management

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Job Description

American Express Travel Related Services seeks Directors, Data Analytics to provide data-intensive, strategic assessments of products and respond to portfolio-specific business questions.   Develop and maintain centralized reporting to support business leaders, including executive dashboards.  Support setup of infrastructure for centralized repositories, table views, and data definitions, ensuring consensus on definitions and metrics.  Conduct analytics to identify business opportunities and make recommendations.  Review data for completeness and accuracy before presentations to senior leaders.  Analyze and interpret the results of product experiments.  Manage team in geographically diverse locations and coach reports through the analytics lifecycle.


Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 3 years of experience performing quantitative business analysis.  Experience must include a minimum of: 3 years of experience using Big Data tools including Hadoop, Hive, Python, R, SAS, Scala, Spark, and SQL;  3 years of experience with analytical and problem-solving skills to break-down complex problems into components and solve them using quantitative analysis; 3 years of experience with data visualization, KPIs, and scorecards; 3 years of experience with experimental test design; 3 years of experience with communicating complex technical projects to non-technical, senior-level audiences; and 3 years of experience with credit card industry and with charge card economics.

ReqID: 19005498
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 21, 2019, 11:00:00 PM
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