American Express Careers

Director, Insurance Services and Internal Acquisition, ICS

To, Japan
Digital Commerce Marketing

Job Description

1. Position Summary
This position is to manage and grow Insurance and Internal Acquisition in Japan in line with Consumer Card strategy. The position includes full P/L responsibility of Insurance and Supp/Upgrade/Companion and investment execution. The position closely works and collaborates with various senior management LOBs in Japan, global Insurance and Internal Acquisition (Member Engagement) organization to achieve sustainable organic growth to our customer base.
2.   Principal Accountability
Develop and execute middle term winning strategy for Insurance
Maximize Customer Value and revenue growth through Internal Acquisition strategy for Upgrade, Supp and Companion with right targeting, channels, customer offer and communication
Deliver best suitable insurance products at right targeting through multiple channels with insurance careers and strategically enhance face to face channel with partner insurance agency
Establish synergy and optimal cross selling offer to card member by coordinating with other International Consumer Services team and servicing functions locally and by cooperating with central Insurance and Internal Acquistion team
Lead and strengthen organizational competency and teamwork in Insurance and IA team
Ensure compliance against local regulatory, Insurance Law, ISL and Premium Law in particular
Offer of employment with American Express is conditioned upon the successful
completion of a background verification check, subject to applicable laws and regulations.


Required qualifications
- Japanese consumer card, finance and insurance knowledge
- Strategic thought leadership and advanced business communication skill in matrix organization
 - Result leadership
- Team management with relationship building
- Business experience of direct marketing (DM, E-DM, telesales, online channels etc) to consumer (as plus for selection)  
- Commitment to Blue Box Value
- Native level Japanese (reading/writing/hearing/speaking) and business English

ReqID: 19006416
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 4, 2019, 11:35:22 PM