American Express Careers

Executive Assistant

London, United Kingdom

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Job Description


Do the right thing for our customers, our company and your career.


This is a full-time, London-based, Executive Assistant (EA) role that will provide support to the Vice President, Product Management EMEA and Vice President, B2B Product Management within Global Commercial Services and ad hoc support to their respective teams.



  • Organisation and maintenance of two VP calendars with a high level of integrity and efficiency; being first point of contact and gatekeeper for VPs
  • Inbox Management: Proactive management and prioritisation of what is important and urgent, scheduling, organising and managing a high volume of meeting requests and appointments taking all time-zones into consideration; booking meeting/TP rooms; conference calls and catering where required
  • Managing complex global travel requests, visas and itineraries, scheduling meetings, organising the logistics and identifying travel costs within company guidelines
  • Timely preparation and processing of monthly expense reports in line with company policy
  • Action HR requests and assist with on-boarding/ off-boarding on VP’s behalf 
  • Effectively managing relationships on behalf of the VPs with internal and external clients and liaising with other EAs and the Executive Office to coordinate meetings 
  • Managing and submitting the monthly organisation charts for both VP’s teams in a timely manner to their Leader’s office.  Maintaining the distribution lists for both teams; adding and removing colleagues when necessary
  • Assist with Team Events, Market Visits, Town Halls and Ad Hoc requests for the team
  • Nominated ‘space champion’ for both team areas in Belgrave House
  • Managing confidential documents, maintaining confidentiality and security procedures at all times


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.




Required skills:

  • Demonstrable experience supporting senior-level executives and handling confidential and sensitive information with tact, diplomacy and discretion
  • Strong work ethic, self-motivated, a team player
  • Ability to multi-task and prioritise in an extremely fast paced environment
  • Strong interpersonal and communication skills with the ability to form professional relationships across all areas of the organisation
  • Excellent organisational and time management skills with strong attention to detail
  • Ability to be proactive and take initiative to anticipate the needs of a complex office
  • Demonstrated ability to remain calm under pressure and flexible to changing priorities
  • Proficient in Microsoft Outlook, Excel, Word, Power Point; able to learn quickly and manage internal software and systems and company intranet


Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (for Russia based candidates 810 800 83 000038).


ReqID: 19006773
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 11, 2019, 4:19:16 AM
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