American Express Careers

Manager - Risk Management - Data Science

Phoenix, Arizona
Operations Risk Management

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Job Description

The Global Operational Risk Oversight (GORO) team within Global Risk, Banking, and Compliance (GRBC) is responsible for identifying and managing risk across all processes and geographies at American Express.

The team’s mission is to augment risk management by using recent advances in data science and technology. We are seeking an experienced Risk Manager to be a part of the evolution for the next-generation of risk management
and capabilities. The successful candidate will apply their expertise in the field of data science to identify, assess, measure, manage and report risk, and derive actionable insights across operational risk pillars. The incumbent will also be
responsible for conducting independent operational risk assessments, providing effective challenge to first line teams, and ensuring that significant operational risks are promptly identified.

Key Responsibilities:
  • Conduct independent risk assessments across various processes to identify potential emerging risks and performance
  • issues. Provide effective challenge to 1st line teams through independent reviews of critical processes
  • Conduct ‘heads up’ risk management assessments by developing new smart monitoring approaches and algorithms
  • to identify emerging risks in a timely manner
  • Define and develop comprehensive key risk indicators and key performance indicators to support smart monitoring
  • across key risk pillars
  • Proactive in identifying Operational risk events, delivering and escalating key findings, and advising on recommended
  • solutions to correct issues or mitigate risks
  • Develop and enhance Machine Learning algorithms to mine structured and unstructured data sources


Leadership Skills:

  • Strong sense of integrity and the ability and willingness to challenge and be challenged
  • Ability to work in a highly collaborative environment
  • Attention to details with ability to see the forest for the trees
  • Excellent interpersonal skills with the ability to build productive relationships across teams
  • Strong verbal and written communication skills
  • Lead with an external perspective : Incorporate external influences on customer and business while assessing operational risk
Experience and Background:
  • Research & Interview Skills: Highly inquisitive, curious and having a mindset of an investigator
  • Self-proclaimed geek with data-oriented personality, and experience in large datasets: structured (SQL, Hive, Teradata)
  • and unstructured data
  • Proven programming skills and experience in at least 1 major programming language such as Python or R
  • Good understanding of machine learning techniques and algorithms or statistical analysis tools (experience in Spark/
  • MLlib is an added plus)
  • 0-1 years of experience in risk management or a similar role
  • Advanced degree in Computer Science, Math, Statistics, Engineering or similar field of study or equivalent work experience is preferred
  • Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American
  • Express may provide visa sponsorship for certain positions.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.  

ReqID: 19006899
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 11, 2019, 11:46:25 AM
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