American Express Careers

Associate Product Owner

London, United Kingdom
Digital Commerce Marketing

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Job Description

Do the right thing for our customers, our company and your career. 


American Express’ referral program (made up of Refer a Friend and Refer a Business) is our fastest growing acquisition channel, live in over a dozen countries and counting. Our product and engineering teams are growing along with the success of the program, and we’re looking to add another talented, motivated person to our Research & Development team.


On the R&D team, our mission is to define the next generation of referral marketing capabilities at Amex through a deep understanding of customer needs and how they might be met through emerging technologies. The successful candidate will partner effectively with talented marketing, technology, and analytics teams across the globe in order to realize our goal of fueling further growth of the referral program through innovation. You will have oversight of a global suite of products and capabilities and will have the challenging, but rewarding, experience of building scalable, lasting solutions for the enterprise and our customers. This is a great opportunity for someone looking to become a product owner or to get hands-on experience in Agile product development.



  • Align and partner with key business stakeholders in various markets to execute end-to-end program strategy and testing of new capabilities
  • Work with a mature agile development team to enable tests and features on the R&D roadmap
  • Write and manage user stories to support new product capabilities and attend agile planning ceremonies to ensure that new features are delivered with speed and quality
  • Create process flows and UX mockups to illustrate functional requirements
  • For more complex features, conduct feasibility assessments with Technology and provide recommendations to the Product Owner and market stakeholders
  • Maintain backlog for experimentation and product development and facilitate regular backlog prioritization meetings
  • Partner with the Analytics team to set-up tests, end-to-end tracking and reporting
  • Assist with creation of presentations for executive audiences from time to time


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Required skills:

  • University Degree or higher, preferably in a business discipline such as marketing
  • Passionate about new / emerging technologies and innovation, with an ability to think outside the box in order to bring new ideas to our team
  • Experienced in UX design principles or with consumer-facing digital applications
  • Digital marketing savvy, with good understanding of messaging, channel strategy, segmentation, ROI considerations, etc.
  • Extremely organised with a proven ability to manage projects end-to-end
  • Able multi-task, operate autonomously, and prioritize effectively
  • Self-starter who thrives in a rapidly changing, dynamic environment
  • Exceptional at relationship-building and collaboration and able to work cohesively with multiple stakeholders and markets
  • Experienced in analysing financial, customer and market data and using it in decision-making.
  • Exceptional at written and oral communication
  • Knowledge of agile methodologies, developing & reviewing user stories and understanding of process flows is preferred
  • Experience with A/B or multivariate testing preferred
  • Experience working across geographies preferred


Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.


ReqID: 19007049
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Apr 12, 2019, 9:05:44 AM
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