American Express Careers

Sr Analyst- Digital Capabilities and Payments

To, Japan
Digital Commerce Marketing

Job Description

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years,
backing them in moments big and small, granting access, tools, and resources to take
on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning
and collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even take time to
spend with their family or community. And when they’re ready to take on a new career
path, we’re right there with them, giving them the guidance and momentum into the
best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

Job description:

As part of the Digital Capability & Experience Team, this role will be responsible for helping to create and manage new end-to-end digital experiences for customers in Japan.


Responsibilities will include a blend of project and partner management and strategy, helping to create new spend and digital customer experiences.

Job Responsibilities include:

1. Helping to create best in class experiences from acquisitions, to payments and engagement.


2. Partner with both internal (local and central) and external partners to understand and lead in digital payment discussions; providing insights into local needs and requirements, while developing solutions and best practices


3. Monitoring and identifying new opportunities in both payments and digital experiences


4. Assisting with the project management of new digital and payments initiatives working with Central teams


5. Gathering and analyzing of data and insights in order to drive improvements and efficiencies.

Offer of employment with American Express is conditioned upon the successful 
completion of a background verification check, subject to applicable laws and regulations.


- Excellent communication skills in both Japanese and English.

- Passionate about new/emerging technologies and innovation

- Exceptional ability to build close relationships and collaborate with partners and lead in various technical discussions as a liaison for central/local product owners

- Strategic thinker who can provide data insights on trends and competitive landscape to analyze and report out to internal stakeholders

- Self-starter who displays strong multi-tasking skills and thrives in a rapidly changing, dynamic environment

- Experience and understanding of the payments infrastructure preferable

ReqID: 19007609
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 20, 2019, 10:19:22 PM