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Industrial Engineer / Data Analyst

Phoenix, Arizona
Consulting Operations

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Job Description

Global Card Issuance (GCI) manages service partners that provide card manufacturing, issuance and project support for all proprietary American Express cards globally.  This role is part of the Strategy & Transformation team, which is responsible for supporting GCI with Supply Chain Optimization, Logistics/Delivery Optimization, Defect Elimination with process improvements, and Business Insights through applied analytics.
This role will be responsible for achieving business goals, by supporting one of our workstreams.  Role will be focused on identifying, assessing, and implementing solutions that improve, transform, and optimize our processes.  
Job Responsibilities:
  • Primary responsibility is to support a workstream, by leading and driving projects, assessments, and consulting.
  • Lead engineering projects leveraging project management best practices.
  • Leverage engineering technical expertise to lead assessments and drive results in projects.
  • Drive projects and improvements to implementation for optimized business outcomes.
  • Deliver reduction in operating expenses through projects to achieve aggressive financial targets.
  • Identify, assess, and develop new project opportunities.
  • Partner with multiple organizations including Finance, Operations, Capabilities, Technologies, Compliance, Marketing, 3rd party vendors, and others to drive results.


  • Bachelors or Masters Degree in Industrial Engineering, Systems Engineering, Engineering Management, Supply Chain, Analytics, or equivalent required.
  • Exceptional data analysis, analytics, and modeling skills and experience.
  • Strong project management experience and skills.
  • Results driven with the ability to effectively manage initiatives to completion.
  • Adept at problem solving and quantitative analysis using superior analytical skills.
  • Understanding of continuous process improvement & problem solving methodologies.
  • Strong ability to translate data analytics into impactful insights and actionable outcomes.
  • Adept at developing solution options, recommendations, and proposals.
  • Strong interpersonal skills with the ability to work independently or in teams.
  • Ability to communicate with in a clear, consistent manner.
  • Strong demonstrated ability to build relationships and collaborate.
  • Strong sense of personal accountability and demonstrated self-starter.
  • Experience, knowledge, and application of core engineering principles and methodologies.  Such as: complex problem solving; cost benefit analysis; project management; strategic planning; data analytics; statistics; probability; operations research; simulation; data mining; regression analysis; forecasting; predictive modeling; quality control; statistical process control; work/motion study; design of experiments; Six Sigma; Lean; process mapping; value stream mapping; and such.
  • 0-4 years of work experience, internships, or relevant experience.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.

ReqID: 19008337
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 7, 2019, 12:07:47 PM
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