American Express Careers

Product Owner

Bangalore, India
Technology

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Job Description

Sr. Product Manager Cloud Platforms (Databases)
 
About American Express Enterprise Cloud Platform (eCP):
 
American Express Enterprise Cloud platform (eCP) provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. eCP offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. eCP enables Application developers to write modern scalable cloud native applications.
 
Why American Express?
 
There’s a difference between having a job and making a difference
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to tackle their biggest challenges and reap the greatest rewards. 
We’ve also made a difference in the lives of our people, providing a culture of learning and teamwork, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to pursue a new career, we’re right there with them, giving them the guidance and momentum into the best future they envision. 
 
Because we believe that the best way to back our customers is to back our people. 
 
The powerful backing of American Express
Don’t make a difference without it
Don’t live life without it 
 
Job Description:
 
As a Sr. Product Manager for the American Express Cloud team (eCP) you will work on Cloud Platform technologies, Database as a service, Cloud infrastructure platform, Developer experience to enable thousands of developers build applications that define the future of our AMEX digital life. This role primarily focuses on hybrid cloud (such as Cloud, AWS, Microsoft Azure and Google Cloud), and related technologies such as PaaS, IaaS, virtual networks, serverless computing, and microservices.
 
You will play a key role in innovating new features and products that uniquely meet the needs of Hybrid Cloud. You will be actively involved with the global teams with a product and developer mindset solving technical complexities through all stages of the product life cycle managing strategic planning, feature selection and tactical activities. You are a self-starter, keen to learn and experiment with new technologies, work independently and as a team player. You will be the voice with great communication strategy to all levels of leadership. This position reports into Director of Product Management - Enterprise Cloud Platform.
 
At the core of Product Management
 
Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:
  • Adaptive Communication
  • Agile Practices
  • Business Analysis
  • Business Case Development
  • Emerging Technologies
  • Strategy Formulation
 
Responsibilities: 
  • Ownership of prioritized roadmap for the next generation cloud and automate solutions to secure public cloud deployments at scale to increase adoption of Database as a service in the American Express Developer community
  • Define database as a service product capabilities/features, manage feature prioritization and tradeoff decision making, application-developer experience (UI/UX) to meet Customer needs that drives Cloud database as a service adoption for Amex
  • As the subject matter expert, help American Express developer community and Cloud Engineering teams with product related questions and hands-on technical training
  • Collaborate with the cloud database technology such as RDBMS (Postgres) and NoSQL databases (Cassandra, Couchbase, MongoDB) to build innovative solutions to secure workloads in private and public cloud environments.
  • Create product related awareness and enablement materials and evangelize the products and product strategy.
  • Collaborate with global Engineering, Operations, and product teams using standard Agile/Scrum methods on a day to day basis to define and implement roadmaps for Cloud compute, network and storage
  • Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases.
  • Prepare and present executive level strategies, spotlights, and business cases of key capabilities
  • Establish feedback loop with customers to incorporate product enhancements to increase platform adoption
  • Be a promoter of the Cloud platform to the American Express community and put continuous measures to increase Customer Net Promoter Score

Qualifications

Qualifications:  
  • 5+ years of experience in Product Management, preferably Cloud Computing (PaaS, IaaS) and experience in enterprise database as a service management from a business function
  • BS in Computer Science or equivalent experience, MBA a plus
  • Experience building requirements for PaaS and IaaS, Hybrid/Private/Public Enterprise Cloud platforms
  • Distill a complex set of requirements into defined deliverables
  • Explain complex concepts in a way that enables the team to understand what they are doing and why
  • Ability to think strategically and execute tactically
  • Strong communicator with results-driven attitude
  • Experience with Agile methodology to drive software development and delivery
  • Competent in using data-driven processes/tools for decision making. 
  • Experience with Infrastructure and Application Performance Management tools such as Prometheus, Nagios, Cloud Watch, Splunk, App Dynamics, New Relic, or DynaTrace
  • Excellent understanding of Infrastructure, Virtualization, Containers, Network, Storage, monitoring tools, Logging analytic tools, Monitoring tools
  • Understanding of application development languages/platforms (Java, .NET, Go, Python, etc.) and importance of APIs and REST, and Microservices (authorization/authentication/logging, caching, streaming based services
  • Understanding of Continuous Integration and Continuous Delivery (CICD) tools and processes such as Jenkins or Ansible
  • Experience and understanding of developer ecosystem and developer/SRE workflows
 
 
 
 

ReqID: 19008906
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 16, 2019, 9:11:33 AM
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