American Express Careers

Manager / Senior Manager, Air Miles & Marriott Small Business Products

Toronto, Canada
Digital Commerce Marketing


Job Description

Be a driving force as to why Cardmembers "don't do business without" American Express. American Express Canada is a company with a long history and a bright future. A Canadian employer since 1853, Amex has created a culture that nurtures extraordinary talent and turns careers into unparalleled experiences. A company where every employee is given the opportunity to learn, grow and excel, Amex is always on the lookout for driven, forward-thinking and creative people ready to take their career to the next level. So, if you share our passion for excellence, our dedication to great service and our excitement about innovation, there’s a world of opportunity waiting for you in a career with American Express Canada.
 
At American Express Global Commercial Services we have a passion for business; from the small business owner to employees and executives of global corporations.  We are constantly innovating to reinforce and deepen our relationships with them. 
 
As Manager / Senior Manager, Air Miles and Marriott Small Business Products, you will be responsible for leading the product strategy for our Air Miles and Marriott co-brand lending products. Working with a wide spectrum of internal and external partners, this individual will ensure delivery of an exceptional customer promise, leading and developing a team geared towards product management to drive growth for American Express.

Qualifications

This position requires internal and external partnership skills, strategic thinking and a good understanding of the payments and financing industry in Canada.
 
•Bachelors University degree required
•Relevant experience in financial services/ product management is a plus
•Proven analytical and critical thinking skills
•Ability to analyze business levers and financial data to inform strategies
•Strong working knowledge of PowerPoint and Excel
•Responsible for ensuring we lead the Canadian market in terms of the small business lending cards; as well as our cobranded small business partnerships.
Continuously evolve Product Line Strategy including development of plans to enhance the competitive advantage of our cobrand products, including the launch of both new and revitalized products (working closely with the new product development team)
•Act as key relationship manager for both Air Miles and Marriott, and maintain aggressive focus on building and leveraging breadth of relevant external partnerships
•Maintain a critical financial lens on portfolio economics; identify and implement significant margin enhancement opportunities while concurrently balancing customer value
•Work closely with World Service, Sales Organization, Marketing, Tech, Compliance, Legal, Risk teams to ensure coordinated and superior delivery of our proprietary lending and cobrand products.
•Develop deep networks with central teams and both international and U.S. markets to leverage learnings, partnerships, and benefits
• Create a high commitment work environment where people are motivated and encouraged to achieve through empowerment and development
Personal Attributes:
•Naturally curious mindset
•Seeks opportunities to learn and develop
•Professional, self-motivated and driven to succeed
•Integrity & personal accountability
•People Leadership: motivated to attract and develop distinguished talent
•Collaborative
 

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.   


ReqID: 19009139
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 14, 2019, 8:51:43 AM