American Express Careers

Channel Sales Manager

Bangalore, India
Client Management & Sales

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Job Description

Channel Sales Manager
This position is responsible for driving business through a defined alternate channel Sales Team. Being a people leader position, the candidate is also responsible for coaching and development of the Sales Team, ensuring appropriate sales processes are followed, and highest levels of controls and compliance are adhered to.
The Duties and Responsibilities of this position include:
• Driving Business through defined channels of acquisition
• Ensuring All Performance Standards are met Viz.
 Sales Results
 Business Targets
 Controls and Compliance
 People Development
• Team Handling:
 Monitoring and Evaluating Team Performance
 Acquiring and Developing New Talent
 Ensuring On-Going Team Coaching and Development
 Creating a Culture that Motivates, empowers and retains talent
• Focus on the Key Metrics
 New Card Acquisition (NAA) from the Sales Team
 Cost of Acquisition
 First Year Attrition Rate
 Deployment of People Practices Such as PMP, coaching & feedback
 Attrition of Team members
 Controls and Compliance
• Obtaining and analyzing market intelligence & implementing market share strategies.


• Consultative selling experience (proven track-record of meeting and exceeding sales goals)
• Demonstrated strategic ability– able to link Amex and customer goals
• Excellent oral and written communication, relationship building experience in developing and executing successful sales strategies
• Excellent problem solving skills
• Excellent planning skills and territory management skills
• High levels of initiative, self-motivation and time management
• Ability to influence and negotiate with customers both internally and externally and at all levels
• Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)
• Ability to establish/maintain credibility with customers and partners
• Strong on Microsoft Word, PowerPoint, Excel skills
• Language: English

ReqID: 19009181
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 14, 2019, 4:19:59 AM
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