The American Express vision for providing the world’s best customer experience every single day can only be achieved with groundbreaking products and experiences powered by unparalleled levels of innovation, teamwork and platform velocity, attributes present as the core of Arena, our enterprise continuous testing framework.
We are looking for an strategic leader for the Associate Product Manager role who will be part of a newly formed product team whose mission is to enable continuous integration across our global platforms, driving unprecedented transformation and velocity for delivering extraordinary products to our customers.
Arena’s product team core attributes:
•Product Evangelism: change catalysts who build tangible excitement around the transformation to continuous integration at scale and its associated benefits to developer and customer experience;
•Product Management: builders of an innovative product vision, backlog and their tangible business outcomes aligned to our company’s vision;
•Engineering Excellence: dedicated engineering & product management teams collaborating to accelerate Arena adoption while solving primary challenges impeding efficiency;
•Best in class continuous testing technology: experimentation and adoption of breakthrough technology for enabling integration of test environments, test data management and models, high availability support model / utilities & E2E testing processes.
•You will lead the backlog grooming efforts to meet the definition of ready and also work with the our team to implement it
•Maintain the product backlog and ensure user stories are aligned to underlying product outcomes
•You will work with Business Management/Strategy/Marketing partners, to develop product launch communications for internal and external partners
•Support the Product Manager(s) to ensure in the identification of roadblocks, and devise solutions as they relate to the current and future business environment
•You will lead retrospectives to ensure lessons learned are carried forward in subsequent development activities
•Support Product Manager with market research and generation of insights to be incorporated into the product design
•You will facilitate cross-functional collaboration with design, analytics, engagement, project management, and engineering
•Utilize relevant reporting tools to report on and analyze successes aimed at understanding and optimizing the product
•You will use your analytical abilities and strategic perspective to identify trends & recommend solutions that will help improve user experience
•Work closely with communications team and facilitate resolution of risks, issues, and changes tied to the backlog
•You will keep continuous learning and continuous improvement in action every single day, in every interaction with all partners
•You have 2+ years of experience supporting project/product management, preferably for a technology organization
•You are an expert in data analysis and analytical decision-making, with preference for consumer services products
•Experience with rapid and iterative software development methodologies
•Knowledge of Amex platforms from multiple tech stacks and their upstream/downstream interfaces are highly desirable
•Previous knowledge and experience with integration testing at scale are a valuable asset;
•You have demonstrated problem-solving skills, thought leadership, strategic and analytical thinking;
•You have the courage to challenge the status quo and to encourage different points of views;
•Ability to clearly communicate and collaborate well with technology and non-technical partners;
•Customer Focused – does what is right for the customer;
•You have a bachelor’s degree in information technology or equivalent field; advanced degree preferred
Why American Express?
Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an extraordinary place to work, and a big part of why we regularly win the best workplace awards all over the world. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.
We place great importance on doing what is best and innovative. And we continue seeking people to champion these values and beliefs as we grow. The world is a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. We’re interested in where you came from, but we’re even more excited about where you will go with American Express.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 14, 2019, 12:45:52 PM