American Express Careers

Site Services/Infrastructure - Project Manager

London, United Kingdom
Digital Commerce Technology

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Job Description


Don’t just work for a market leading global company. Help grow one.


As part of Digital Workplace, a London and Sussex based Technology team within Global Infrastructure, you will be responsible for delivering infrastructure projects that could vary from building re-stacks, opening closing of small to medium sized offices, infrastructure rationalisation, re-engineering, Technology asset refreshes and other small business and Technology driven initiatives. We are looking for someone with strong technical skills, previous project management experience, a good communicator and team player and someone who takes ownership to drive tasks and projects through to a successful conclusion, going above and beyond to overcome obstacles and challenges along the way.


The Project Manager roles will be responsible for the planning, coordination and status reporting of infrastructure projects from initiation to implementation. They will oversee execution of cross-functional infrastructure projects from initiation through release, utilizing SDLC methodologies and leveraging Agile/Scrum concepts and principles where appropriate. The project manager will be expected to manage project costs, resources, change requests, risks and issues to ensure that maximum business benefits are maintained, as well as providing regular project status updates.


Key responsibilities:

  • Develops project plans and ensures that the scope and approach are fully understood by all stakeholders

  • Identifies and tracks key project milestones

  • Ensures all systems of record for project reporting are kept current, and directs and monitors work efforts on a regular basis

  • Ensures accurate reflection of project budgets, forecasts and actuals within project and program management tools

  • Monitors and communicates progress of project delivery in terms of cost, forecast, schedule and assessment of risks/issues

  • Ensures effective change control procedures and processes are efficiently used to maintain control on scope, schedule and cost

  • Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past

Scope of Impact/Influence:

  • Responsible for delivering infrastructure projects across multiple business units


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


Required skills:

  • University Degree in related field or equivalent experience desirable

  • Prior relevant Technology and business work experience

  • Technical Agile Practices

  • Technical Acumen – knowledge of End User Computing, Voice and Network Infrastructure

  • PMI Certification preferred

  • Scrum Master Certification preferred

  • High-performing Behaviours

  • Ability to manage project resources and milestone deadlines

  • Ability to control budget, costs, and financial variances

  • Ability to track and mitigate project risks

  • Ability to ensure project meets compliance and regulatory obligations with the highest quality of deliverables

  • Requires financial acumen in terms of representing project financials using internal tools

  • May have business experience in a functional domain


Why American Express?

There’s a difference between having a job and making a difference.


American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.


We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.


Because we believe that the best way to back our customers is to back our people.


The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

A competitive benefits offering designed to support our employees’ total health and wellbeing, including:

  • Health care scheme

  • Defined contribution pension plan

  • Dental scheme

  • Virtual GP

  • Life assurance

  • Income protection

  • Core holiday allowance with opportunity to buy or sell additional days

  • A range of flexible benefits to choose from designed to suit your lifestyle: healthcare plan options, health assessments, critical illness coverage, cycle to work, season ticket loans

  • Employee Discount Portal

  • Back up childcare/adultcare

  • Onsite facilities include; Fitness classes, Health Checks, Digital Health Kiosk, Physiotherapy, Healthy Living Nurse, Wellness Studio, Costa Coffee and subsidised staff restaurant


To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on or 00800 83 000038 (free phone, subject to individual carrier charges). For Russia based candidates on 810 800 83 000038.

ReqID: 19009246
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 16, 2019, 8:02:40 AM
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